Front Office Customer Service Clerk

Position Overview:
We are seeking a friendly, organized, and reliable Front Office Customer Service Clerk to join our team. The ideal candidate will deliver excellent customer service while supporting daily administrative and front desk operations.

Key Responsibilities:

• Greet and assist customers in person and over the phone in a professional manner
• Answer and direct incoming calls efficiently
• Collaborate with the sales team to create and process customer invoices
• Generate and manage invoices using our inventory system (Cin7)
• Accept and process cash and credit card payments accurately
• Maintain organized records and provide general office support
• Assist customers with orders, inquiries, and basic product information
• Support basic social media tasks, including posting and responding to messages as needed

Qualifications:

• Bilingual in English and Spanish (preferred)
• Strong customer service and communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience with invoicing or inventory systems (Cin7 experience is a plus)
• Comfortable handling cash and credit card transactions
• Highly organized, dependable, and able to multitask in a fast-paced environment
• Ability to effectively coordinate with both sales staff and customers
• Basic social media experience is a plus

Pay: $20.00 - $21.00 per hour

Work Location: In person