Front Office & Engagement Specialist

Front Office & Engagement Specialist – Comfort Keepers San Antonio
Location: San Antonio, TX
Schedule: Monday–Friday | 9:00 AM – 5:00 PM | In-Office
Starting Pay: $19.00/hr
Employment Type: Full-Time

Who We Are:

At Comfort Keepers, we provide uplifting in-home care that helps seniors and adults live safer, more fulfilling lives in the comfort of their own homes. With locations across the country, we are part of a nationally recognized, award-winning organization—but each of our offices operates with a deeply local, family-like approach.

Our mission is to Elevate the Human Spirit by not only supporting our clients, but also by empowering our caregivers and office staff to thrive in meaningful roles that make a difference. In San Antonio, we’re building something special—a team dedicated to professional excellence, compassion, and community impact.

About the Role:

Are you energized by making meaningful connections, solving problems in real time, and being the first face and voice people encounter? At Comfort Keepers of San Antonio, we’re looking for a Front Office & Engagement Specialist who thrives on building relationships and delivering outstanding service to clients, caregivers, and community partners.

This role is at the heart of our office—combining front desk professionalism, scheduling and training support, and creative outreach. If you’re ready to grow your career with a company that’s mission-driven and people-first, we’d love to meet you.

What You’ll Do:

• Welcome walk-in visitors, answer calls and online inquiries with warmth and professionalism
• Support caregiver onboarding, training coordination, and first-day shift introductions
• Collaborate with leadership on community engagement and marketing initiatives
• Provide backup scheduling support and rotate into shared after-hours administrative coverage
• Help ensure seamless client and caregiver communication and a positive office environment

What We’re Looking For:

• 2+ years of experience in office administration, customer service, or healthcare
• A professional, upbeat communicator with exceptional organization skills
• Confident problem-solver with a strong sense of follow-through
• Tech-comfortable (Microsoft Office, CRM systems, scheduling tools)
• Passion for helping others and improving the senior care experience
• Valid driver's license and reliable transportation
• Clear of any disqualifying criminal offenses under Indiana and federal guidelines

Perks & Benefits of Working with Comfort Keepers:

• $19.00/hr starting pay
• Full-time, Monday–Friday daytime schedule
• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with up to 4% company match
• Paid Time Off
• $40/month cell phone stipend for on-call or after-hours communications
• Monthly uncapped performance bonus opportunities
• Professional workspace and business cards provided
• Access to a shared company vehicle for field support or referral meetings
• Career advancement opportunities in a growing organization that values innovation and service

Ready to Be the Heart of Our Office?

If you're motivated by purpose, driven by details, and ready to make a difference in people’s lives each day, apply now to join the Comfort Keepers team in San Antonio.

We're more than a home care agency—we're a team that elevates the human spirit, one interaction at a time.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person