Front Office Manager / Receptionist

Job Overview
We are seeking a highly organized, detail-oriented Office Manager / Receptionist to serve as the central hub of our day-to-day operations.

This role is perfect for someone who thrives in a fast-paced environment, enjoys staying organized, and takes pride in keeping things running efficiently. You’ll be the first point of contact for customers and a key support system for our sales and production teams.

Duties

• Answer incoming calls and direct them appropriately
• Update order statuses and ensure accuracy of order details
• Provide order updates and basic support to customers
• Maintain a clean, organized front office and showroom
• Assist sales and production teams with day-to-day needs
• Help ensure deadlines are met and nothing falls through the cracks
• Order office supplies and manage inventory
• Assist with basic administrative and bookkeeping tasks
• Coordinate pickups and shipping logistics
• Assist with resolving minor customer issues
• Communicate with sales and production teams to keep jobs on track
• Notify customers when orders are ready for pickup or shipping
• Submit Purchase Orders
• Verify quantities and report discrepancies
• Greet walk-in customers and provide a professional, welcoming experience
• Respond to general inquiries via phone and email
• Schedule appointments and assist with showroom visits
• Enter and manage orders in our system

Requirements

• Proven experience in office management or administrative roles within a professional environment
• Strong communication skills with the ability to handle multiple tasks simultaneously in a fast-paced setting
• Exceptional organizational skills with keen attention to detail
• Ability to handle multi-line phone systems confidently while maintaining excellent phone etiquette

Join us in creating an inviting atmosphere where professionalism meets efficiency! This role offers the chance to grow your administrative skills while making a meaningful impact every day. If you thrive in lively environments that value organization, communication, and teamwork—this is the perfect opportunity for you!

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person