Front Office Medical Assistant

Front Office Medical Assistant — Annapolis, MD

About ROSM
ROSM is a growing leader in regenerative and patient-centered care, committed to delivering innovative treatment solutions and an exceptional patient experience. Our team is driven by collaboration, clinical excellence, and a shared passion for improving quality of life for every patient we serve. We take pride in fostering a professional, supportive, and high-performance workplace where team members can thrive and grow.

Position Summary

ROSM is seeking an experienced and highly organized Front Office Medical Assistant to join our Annapolis location. This role performs a combination of administrative and clinical duties in a fast-paced, highly organized clinical environment.

The ideal candidate will serve as an approachable, front-line ambassador for patient care and must consistently present as polished, dependable, and compassionate. Strong attention to detail is essential.

Compensation

Salary Range: $23.00 – $28.00 per hour

Actual compensation will be determined based on experience, certifications, skills, and internal equity. This position may also be eligible for additional benefits in accordance with ROSM policies.

Key Responsibilities

Administrative Duties

• Greet patients upon arrival and ensure a welcoming, professional experience
• Answer incoming phone calls and emails promptly and courteously
• Schedule and confirm patient appointments
• Update, maintain, and file patient medical records in accordance with ROSM standards

Clinical Duties

• Take and document patient medical histories
• Record patient vital signs
• Prepare patients for examination
• Assist physicians during examinations and procedures
• Perform basic clinical testing
• Process prescriptions for transmission

Position Impact

The successful candidate will demonstrate a strong passion for delivering compassionate, patient-centered care while excelling in both clinical and administrative functions. This position plays an integral role in supporting medical staff and enhancing the overall patient experience at ROSM.

Success in this role requires:

• Strong understanding of medical terminology
• Knowledge of patient care protocols
• Ability to thrive in a fast-paced, dynamic environment
• Exceptional organizational discipline and follow-through
• A team-first mindset aligned with ROSM’s culture of excellence

Requirements & Qualifications

Required

• High School Diploma
• Minimum 5+ years of experience in a healthcare practice
• Excellent communication and organizational skills

Preferred

• Degree in Medical field
• Certified Medical Assistant (CMA) credential
• Familiarity with medical terminology
• Inventory management experience

Why Join ROSM?

• Mission-driven, patient-focused culture
• Collaborative and supportive clinical team
• Opportunity to grow with an expanding organization
• Meaningful work that directly impacts patient outcomes

Benefits Include

· 401K plus Match

· Paid Holidays and Annual Leave

· Medical, Dental & Vision Benefits

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 3 years (Required)

Ability to Commute:

• Annapolis, MD 21401 (Required)

Work Location: In person