Front Office/ Office Admin

Role summary

The Front Office / Office Admin will be the first point of contact for visitors and clients, manage day-to-day office operations and basic accounts/back-office tasks, and support the sales team with administrative coordination. This role requires polite client-facing skills, strong organisational ability, and basic real-estate awareness.

Key responsibilities

• Front desk & client handling
• Greet and receive visitors, clients, and vendors professionally.
• Answer incoming calls, screen and transfer calls, take messages and follow up.
• Manage appointment scheduling and maintain the meeting calendar for agents and managers.
• Maintain a tidy, presentable reception area.
• Office administration
• Handle incoming / outgoing mail, courier coordination and office supplies inventory.
• Coordinate with vendors (cleaning, security, maintenance) and manage small repairs.
• Maintain office records, filing (physical and digital), and stationery procurement.
• Ensure office compliance with basic safety and cleanliness standards.
• Basic accounts & bookkeeping support
• Maintain petty cash, record expenses, and prepare petty cash reconciliation.
• Assist in invoice tracking, vendor bill processing and timely payment reminders.
• Support the accountant with routine data entry and basic bookkeeping (bills, receipts).
• Prepare simple monthly expense summaries for management.
• Back-office & sales support
• Prepare and print property brochures, agreements, and client documents as needed.
• Create and update property and client records in the CRM or spreadsheet.
• Assist agents with paperwork, site visit coordination, and follow-ups.
• Maintain appointment and site-visit logs.
• Compliance & documentation
• Manage scanned copies of important documents (agreements, IDs, property papers).
• Help with arranging documents for due diligence and basic NOC checks.
• Ensure confidentiality of sensitive client and company information.
• Other duties
• Support HR/admin tasks when required (e.g., visitor passes, office onboarding).
• Perform ad-hoc duties as assigned by the signing authority or office manager.

Required qualifications & skills

• Education: Minimum 12th pass; Diploma or graduate preferred.
• Experience: 1–3 years in front office, administration, or back-office role (real estate experience preferred).
• Communication: Excellent spoken and written English and Hindi.
• Computer skills: Comfortable with MS Office (Word, Excel, Outlook) and Google Workspace; basic familiarity with CRMs or willingness to learn.
• Interpersonal: Friendly, professional, and customer-focused demeanour.
• Organisation: Strong multitasking skills, attention to detail and ability to prioritise.
• Integrity: Trustworthy, maintains confidentiality.
• Availability: Immediate joiners preferred.

Preferred (advantageous) skills

• Prior experience in real estate brokerage or property management.
• Basic knowledge of leasing terminology (rent, security deposit, lock-in, escalation).
• Basic accounting familiarity (Tally, QuickBooks, or Excel bookkeeping).
• Local knowledge of Delhi/Gurgaon markets.
• Female candidates encouraged to apply for front-desk role (as per office preference).

Reporting & working relationships

• Reports to: Office Manager or designated senior.

Job Types: Full-time, Internship
Contract length: 6 months

Pay: ₹9,000.00 - ₹11,000.00 per month

Work Location: In person