Front Office Receptionist

Job Summary
Our medical practice is seeking a reliable, organized, and patient‑focused Front Office Receptionist to join our team. This role is fast‑paced and requires exceptional attention to detail, professionalism, and the ability to manage multiple tasks at once while maintaining a welcoming environment for patients. Strong attendance is required for this position.

Responsibilities

• Answer a high volume of incoming calls with professionalism and accuracy.
• Check in patients promptly and courteously as they arrive.
• Enter insurance information with 100% accuracy while creating new patient charts.
• Assist with scheduling appointments for referrals received from other doctors’ offices.
• Schedule appointments for the office, ensuring accuracy and proper workflow.
• Prepare and gather charts for next‑day appointments.
• Call and text patients to confirm next‑day appointments using office systems.
• Complete and send recall postcards to remind established patients of upcoming appointments.
• Maintain an organized front desk area and assist with patient flow.
• Provide support in other office areas as needed; flexibility is essential.
• Deliver excellent customer service in a face‑to‑face setting with patients.

Experience

• Previous medical office or high‑volume customer service experience preferred.
• Strong organizational skills and the ability to multitask effectively.
• High attention to detail, especially when entering insurance and patient data.
• Professional communication skills, both in person and over the phone.
• Ability to remain calm and efficient during busy periods.
• Bilingual (English/Spanish) preferred, but not required.
• Team‑oriented mindset with a willingness to assist wherever needed.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Ability to Commute:

• Midland, TX 79703 (Preferred)

Work Location: In person