front office receptionist

Shangri-La Group

<div>
 
 Shangri-La Dubai
 
 
 
 The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
 
 
 The hotel&rsquo;s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
 
 
 
 As Front Office Receptionist, We Rely On You To
 
 
 
 <ul>
 <li>
 Be well versed with the daily arrival and the type of arrival guests, e.g., return guest, Shangri-La Circle, VIP
 </li>
 <li>
 Register all guests with required details and ensure all amenities are in room prior to guest arrival
 </li>
 <li>
 Always take the opportunity to exceed guest expectations
 </li>
 <li>
 Coordinate with the Bell desk and Concierge to assists guest with luggage upon check-in and checkout
 </li>
 <li>
 Check-in/check-out guests as per Shangri-La standards and procedures
 </li>
 <li>
 Ensure reception area is tidy and presentable, with all necessary stationery and materials
 </li>
 <li>
 Greet and welcome guests as soon as they arrive at the reception
 </li>
 <li>
 Direct visitors to the appropriate person and office
 </li>
 <li>
 Answer, and forward incoming phone calls as required
 </li>
 <li>
 Receive, sort, and distribute daily mail/deliveries
 
 
 </li>
 </ul>
 
 We Are Looking For Someone Who
 
 
 
 <ul>
 <li>
 Has proven work experience as a Receptionist, Front Office Representative, or similar role in a luxury hotel or a 5* hotel environment
 </li>
 <li>
 Is proficient in Microsoft Office Suite and fully understands room operations
 </li>
 <li>
 Communicates with fluency in English (and local language)
 </li>
 <li>
 Must be detail-focused and guest-oriented
 </li>
 <li>
 Enjoys problem solving with a can-do attitude
 </li>
 <li>
 Has strong interpersonal skills, solid written and verbal communication skills
 </li>
 <li>
 Takes pride in being a hotelier and enjoys interacting with people
 </li>
 </ul>
</div>

Front Office Receptionist

Foilers Auto Accessories Trading LLC

Full Job DescriptionJob PurposeThe Front Office Receptionist serves as the first point of contact for customers and callers, providing professional front-desk support and administrative assistance to ensure smooth office operations and excellent customer service.Key Responsibilities<ul><li>Greet and welcome visitors in a courteous and professional manner.</li><li>Answer, screen, and direct incoming phone calls and emails.</li><li>Manage the reception area, ensuring it is always tidy and presentable.</li><li>Handle inquiries and provide accurate information about the company&rsquo;s services.</li><li>Maintain customer inquiry logs on google sheets.</li><li>Schedule and coordinate appointments, meetings, and conference room bookings.</li><li>Receive, sort, and distribute incoming mail, courier packages, and deliveries</li><li>Assist with administrative tasks such as filing, data entry, photocopying, and document preparation.</li><li>Support HR and admin departments with office coordination tasks when needed.</li><li>Maintain confidentiality of sensitive information.</li></ul>Qualifications &amp; Requirements<ul><li>High school diploma or bachelor&rsquo;s degree in business administration (preferred).</li><li>Minimum 1-2 years of experience as a receptionist, front desk officer, or in a similar role.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and grooming.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to remain calm and courteous under pressure.</li><li>Fluency in English (knowledge of additional languages is an advantage)</li></ul>Skills &amp; Competencies<ul><li>Customer service and hospitality mindsets</li><li>Strong verbal and written communication skills.</li><li>Attention to detail and problem-solving ability.</li><li>Team player with a proactive approach.</li><li>Time management and prioritization skills.</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per month

Accor

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We are seeking a professional and friendly Front Office Receptionist to join our team in Kuwait City, Kuwait. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring exceptional customer service throughout their stay.
 
 
 <ul>
 <li>
 Greet and welcome guests in a warm and professional manner
 </li>
 <li>
 Perform efficient check-in and check-out procedures
 </li>
 <li>
 Handle reservations, cancellations, and modifications accurately
 </li>
 <li>
 Respond to guest inquiries and provide information about hotel services and local attractions
 </li>
 <li>
 Manage incoming calls and emails promptly and courteously
 </li>
 <li>
 Process payments and maintain accurate financial records
 </li>
 <li>
 Coordinate with other departments to fulfill guest requests and resolve issues
 </li>
 <li>
 Ensure the reception area is clean, organized, and presentable at all times
 </li>
 <li>
 Assist with administrative tasks as needed
 </li>
 <li>
 Stay updated on hotel policies, promotions, and events to provide accurate information to guests
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in a customer-facing role, preferably in hospitality
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Fluency in English and Arabic; additional languages are a plus
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to remain calm and professional under pressure
 </li>
 <li>
 Flexibility to work in shifts, including evenings, weekends, and holidays
 </li>
 <li>
 Basic computer skills and familiarity with hotel management software
 </li>
 <li>
 Knowledge of local attractions and services in Kuwait City
 </li>
 <li>
 High school diploma or equivalent; higher education in hospitality is a plus
 </li>
 <li>
 Positive attitude and enthusiasm for delivering exceptional customer service
 </li>
 <li>
 Ability to multitask and prioritize in a fast-paced environment
 
 
 </li>
 </ul>
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Fluency in English
 
 
 additional languages are a plus
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a professional and friendly Front Office Receptionist to join our team in Kuwait City, Kuwait. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring exceptional customer service throughout their stay.
<ul>
<li>Greet and welcome guests in a warm and professional manner</li>
<li>Perform efficient check-in and check-out procedures</li>
<li>Handle reservations, cancellations, and modifications accurately</li>
<li>Respond to guest inquiries and provide information about hotel services and local attractions</li>
<li>Manage incoming calls and emails promptly and courteously</li>
<li>Process payments and maintain accurate financial records</li>
<li>Coordinate with other departments to fulfill guest requests and resolve issues</li>
<li>Ensure the reception area is clean, organized, and presentable at all times</li>
<li>Assist with administrative tasks as needed</li>
<li>Stay updated on hotel policies, promotions, and events to provide accurate information to guests</li></ul> 
 
Qualifications 
<ul>
<li>Previous experience in a customer-facing role, preferably in hospitality</li>
<li>Excellent communication and interpersonal skills</li>
<li>Fluency in English and Arabic; additional languages are a plus</li>
<li>Strong organizational skills and attention to detail</li>
<li>Ability to remain calm and professional under pressure</li>
<li>Flexibility to work in shifts, including evenings, weekends, and holidays</li>
<li>Basic computer skills and familiarity with hotel management software</li>
<li>Knowledge of local attractions and services in Kuwait City</li>
<li>High school diploma or equivalent; higher education in hospitality is a plus</li>
<li>Positive attitude and enthusiasm for delivering exceptional customer service</li>
<li>Ability to multitask and prioritize in a fast-paced environment</li></ul> 
 
Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Hilton

<div>
 An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
 </li>
 <li>
 Process accurately check-ins and check-out
 </li>
 <li>
 Ensure that all Guest supplies and amenities are offered and replenished to the required standards
 </li>
 <li>
 Stay current with all hotel services as well as VIP requests and special events
 </li>
 <li>
 Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
 </li>
 <li>
 Project a professional manner with an emphasis on hospitality and Guest service
 </li>
 <li>
 Comply with Hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Executive tasks as instructed by the Executive Lounge Supervisor or Manager
 </li>
 <li>
 Serve your role and Team in an environmentally-conscience manner
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous Front Office experience in the hotel, leisure or retail sector
 </li>
 <li>
 Calm, efficient and organised
 </li>
 <li>
 Excellent personal presentation and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of Guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in Executive Lounge in a hotel environment
 </li>
 <li>
 Multi-lingual
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Kuwait
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

<div><div>Company Description</div> 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What&rsquo;s in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide.</li><li>
Learning programs through our Academies.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><div> 
Job Description</div> 
Basic Job Responsibilities:<ul><li>Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales, and housekeeping to ensure optimal level of guest satisfaction.</li><li>Manage and greet all guests, monitor and resolve all requests.</li><li>Perform check-in/OUT of guests using the Opera system.</li><li>Welcome and greet guests, and answer inquiries and incoming calls.</li></ul>
&bull; Prepare occupancy and guest reports &bull; Maintain group and individual arrival reports daily.<ul><li>Inform guests of hotel rates and services and create/cancel/confirm reservations.</li><li>Check and manage room allocation.</li><li>Determine and ensure compliance with all key control policies and manage all safe deposit boxes for guests.</li><li>Coordinate and assist the concierge in all services to guests.</li><li>Maintain knowledge of all emergency procedures</li><li>Evaluate all credit limit reports on an everyday basis and manage room availability efficiently.</li></ul><div> 
Qualifications</div> 
<ul><li>
Experience working as a Receptionist in 5 star Hotels</li><li>
Customer-service &amp; Data Entry experience.</li><li>
Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>
Proficient in Microsoft office and Opera suite.</li><li>
Ability to work in flexible hours</li><li>
Highly responsible and reliable with a professional presentation</li><li>
Russian / Arabic speaker is an advantage.</li><li>
Can able to communicate confidently with the guests.</li></ul><div> 
Additional Information</div> 
Your team and working environment:<ul><li>
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li><li>
At Accor, we are Heartists!</li></ul>
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</div>

Front Office Receptionist (Russian Speaker)

Rixos

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What&rsquo;s in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide.</li><li>
Learning programs through our Academies.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> 

Job Description 
Basic Job Responsibilities:<ul><li>Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales, and housekeeping to ensure optimal level of guest satisfaction.</li><li>Manage and greet all guests, monitor and resolve all requests.</li><li>Perform check-in/OUT of guests using the Opera system.</li><li>Welcome and greet guests, and answer inquiries and incoming calls.</li></ul>
&bull; Prepare occupancy and guest reports &bull; Maintain group and individual arrival reports daily.<ul><li>Inform guests of hotel rates and services and create/cancel/confirm reservations.</li><li>Check and manage room allocation.</li><li>Determine and ensure compliance with all key control policies and manage all safe deposit boxes for guests.</li><li>Coordinate and assist the concierge in all services to guests.</li><li>Maintain knowledge of all emergency procedures</li><li>Evaluate all credit limit reports on an everyday basis and manage room availability efficiently.</li></ul> 
Qualifications 
<ul><li>
Experience working as a Receptionist in 5 star Hotels</li><li>
Customer-service &amp; Data Entry experience.</li><li>
Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>
Proficient in Microsoft office and Opera suite.</li><li>
Ability to work in flexible hours</li><li>
Highly responsible and reliable with a professional presentation</li><li>
Russian / Arabic speaker is an advantage.</li><li>
Can able to communicate confidently with the guests.</li></ul> 

Additional Information 
Your team and working environment:<ul><li>
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li><li>
At Accor, we are Heartists!</li></ul>
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</div>

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