Front Office Receptionist/ Legal Assistant

Company Description

Located in the Nassau and Suffolk County area, the Law Office of Martha L. Arce specializes in Immigration, Matrimonial and Family Law, Traffic, DWI, Personal Injury, and Real Estate services. With a commitment to providing expert legal assistance, the firm caters to a wide range of clients requiring personal and professional legal representation. Our team is dedicated to achieving favorable outcomes while maintaining compassionate and attentive client service.

Role Description

This is a full-time Monday through Friday (9:30 AM - 5PM) on-site role for a dual role as a Front Office Receptionist and Legal Assistant located in Hempstead, NY. The individual will play a pivotal role in ensuring a welcoming and professional environment, as well as supporting team efficiency.

Responsibilities

• Greeting clients
• Answering and directing calls
• Scheduling appointments
• Maintaining an organized workspace
• Emailing and writing letters to clients, court officials and attorneys
• Research country conditions to contribute to evidence packages
• Assist with the submission of official immigration forms and applications
• Translating documents into Spanish or English
• Process financial transactions
• Perform ad hoc duties as requested by attorneys

Qualifications

• Must be fluent in the English and Spanish Language, including reading and writing
• Strong proficiency in Receptionist Duties, including managing the front office and scheduling appointments
• Excellent Customer Service and Phone Etiquette skills
• Effective Communication abilities to interact with clients, staff, and legal professionals
• Detail-oriented, with organizational and multitasking skills
• Proficiency in office software and tools is an advantage
• Previous experience in a legal office setting is preferred
• Ability to maintain professionalism and discretion in a client-facing role
• Experience with process optimization and SOP

Compensation: $17-$20 an hour, depending on experience/ qualifications.