Front Office Receptionist/ Medical Assistant

Job Overview
We are seeking a dynamic and compassionate Front Office Receptionist/Medical Assistant to join our healthcare team. This vital role combines front desk responsibilities with clinical support, ensuring a seamless experience for patients and efficient operations within our outpatient and inpatient settings. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent patient service skills, and possess a strong foundation in medical procedures and terminology. This position offers an exciting opportunity to contribute to patient care while gaining valuable experience in otolaryngology.

Responsibilities

• Greet patients warmly upon arrival, verify appointments, and assist with check-in procedures using Electronic Health Record (EHR) systems.
• Collect and document patient information, including vital signs, medical history, and insurance details with accuracy and professionalism.
• Assist healthcare providers by preparing exam rooms, sterilizing equipment, and supporting minor procedures.
• Manage patient flow efficiently by scheduling appointments, rescheduling as needed, and coordinating follow-up visits.
• Support clinical tasks such as taking vital signs, performing basic physiology assessments, and understanding anatomy to assist in patient evaluations.
• Maintain organized medical records, ensure compliance with HIPAA regulations, and accurately code diagnoses using ICD coding standards.
• Provide exceptional patient service by addressing inquiries, explaining procedures clearly, and ensuring a positive experience throughout their visit.

Requirements

• Previous clinic or hospital experience in outpatient or inpatient settings is highly preferred.
• Knowledge of Otolaryngology is advantageous.
• Familiarity with EHR systems and medical administrative support practices is essential.
• Certification in Basic Life Support (BLS) or CPR is a plus.
• Strong understanding of medical terminology, physiology, anatomy, and medication protocols is necessary for effective support roles.
• Excellent communication skills with a focus on patient care and service excellence are essential for success in this role. Join us to be part of a dedicated healthcare team committed to delivering outstanding patient care while advancing your career in a vibrant medical environment!

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person