Front Office Receptionist (Monroe)

Responsible for greeting patients, providing information, scheduling appointments and communicating with departments.

ESSENTIAL DUTIES:

· Schedules, coordinates and reschedules patient’s appointments.

· Greets and registers patients in a prompt, pleasant, and helpful manner.

· Verifies necessary patient demographic and insurance information

· Answers telephone, screens calls, takes messages, and provides information.

· Answers questions regarding patient appointments and testing.

· Collects deductibles and co-pays as required by insurance.

· Oversees waiting area, coordinate patient movement, reports problems or irregularities.

· Maintain patient confidentiality.

· Other duties as assigned by manager.

QUALIFICATIONS:

• High school graduation or GED
• Experience in medical office front desk procedures.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Knowledge of grammar, spelling, and punctuation to type patient information.
• Skill in operating a computer and copy machine.
• Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
• Ability to speak clearly and concisely.
• Ability to read, understand and follow oral and/or written instruction.
• Ability to sort and file materials correctly by alphabetic or numeric systems.

Job Type: Full-time

Pay: $15.00 - $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Monroe, LA 71201 (Required)

Work Location: In person