Front office Receptionist with Revenue Focus

Job Summary:

Are you a dynamic hospitality professional who loves welcoming guests and driving revenue? Join our team! We need someone who can run the front desk smoothly, create memorable guest experiences, and actively contribute to increasing hotel revenue.

Key Responsibilities:

• Manage daily front desk operations: guest check-in/check-out, reservations, billing, and inquiries.
• Monitor room inventory and implement strategies to maximize occupancy and revenue.
• Promote hotel services, upsell rooms and packages, and boost overall profitability.
• Collaborate with housekeeping, F&B, and sales teams for seamless operations
• Support upselling initiatives for rooms, packages, and hotel services.
• Generate and maintain daily and monthly reports on occupancy, revenue, and bookings.
• Handle guest complaints and resolve issues promptly and professionally.
• Maintain accurate records and ensure compliance with hotel policies.

Qualifications & Skills:

• Diploma/Degree in Hotel Management or Hospitality preferred.
• Experience in front desk operations with exposure to revenue management
• Experience with online booking platforms such as Booking.com, Agoda, etc.
• Familiarity with PMS systems (Opera, Fidelio, or similar).
• Strong communication, interpersonal, and problem-solving skills.
• Proactive, customer-focused, and results-oriented.

Additional Requirements:

• Flexible to work in shifts, weekends, and holidays.
• Fluent in English and Arabic (preferred); additional languages a plus

What We Offer:

• Supportive team environment in a professional hotel setting
• Opportunity to grow within the hospitality industry
• Be part of a dynamic team driving both guest satisfaction and business growth.
• Hands-on experience in revenue-focused hospitality.
• Opportunities for career growth in a thriving hotel environment.

To Apply:
Please submit your updated CV via Indeed. Only shortlisted candidates will be contacted.

Job Type: Full-time

Application Question(s):

• What are your salary expectations for this role?

Education:

• High school or equivalent (Required)

Experience:

• hotel: 1 year (Required)

Language:

• Arabic (Required)