Front Office Specialist

Job Summary
We are seeking a dynamic and detail-oriented Front Office Specialist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. Your expertise in medical administrative support, and familiarity with various Electronic Health Record (EHR) systems will be essential to streamline appointment scheduling, insurance verification, prior authorizations/ referrals for specialty clinic anddocumentation review. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is perfect for you!

Duties

• Greet patients and visitors warmly while managing phones with professionalism and courtesy
• Schedule appointments efficiently using EHR systems
• Verify insurance coverage and perform insurance verification to ensure accurate billing processes
• Review medical documentation for accuracy, completeness, and compliance with HIPAA regulations
• Upfront/ point of service collections such as co-pays, deductibles and out of pocket
• Support clinic operations by handling medical administrative tasks such as data entry,
• Proven experience in a medical office environment or healthcare setting with strong clerical skills
• Knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance procedures including Medicare
• Excellent phone etiquette and customer service skills to handle patient inquiries effectively
• Strong computer skills including proficiency in Microsoft Office Suite
• Prior clinic front office skills
• Ability to multitask efficiently while maintaining attention to detail in documentation review and data entry tasks

Join our team as a Front Office Specialist where your dedication to exceptional patient service combined with your technical expertise will make a meaningful difference every day! We value proactive professionals committed to fostering a welcoming environment while supporting the smooth operation of our healthcare facility.

Pay: $20.00 - $26.00 per hour

Benefits:

• Paid time off

Experience:

• Front office: 2 years (Required)

Ability to Commute:

• Atlanta, GA (Preferred)

Work Location: In person