Front Office Specialist (Agent Service Expert)...We’re looking for someone who is organized, friendl

We are seeking a full-time Front Office Specialist, referred to as an Agent Service Expert (ASE). This role supports agents, clients, and daily office operations. The ideal candidate is organized, customer-focused, and enjoys working in a team environment.

Responsibilities

• Provide excellent customer service to clients and visitors
• Answer and route incoming calls to the appropriate team members
• Assist agents with accurate data entry and record management
• Help coordinate office events and meetings
• Co-host and support Zoom meetings when needed
• Maintain organized records and attention to detail
• Follow direction while also working independently to complete tasks
• Work collaboratively to support a positive, professional office environment

Schedule

Full-time (40 hours/week)
Tuesday – Saturday (required)
8:30 AM – 5:00 PM
30-minute unpaid lunch (option for 1 hour unpaid)

Pay

$18.50 – $20.00 per hour (DOE)

Benefits

• Health insurance (employee + company participation)
• Dental insurance (employee participation)
• Vision insurance (employee participation)
• Paid time off: 2 weeks annually + 16 hours personal PTO

Pay: $18.50 - $19.50 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have experience assisting with event planning or coordinating meetings?
• This position requires working Tuesday–Saturday. Are you able to work this schedule?
• This position requires working with multiple computer systems and entering data accurately. Are you comfortable with this?
• How would you rate your overall computer proficiency?

Beginner, Intermediate or expert

Work Location: In person