Front Office Staff - Pediatric Dental Office

We are looking for

1 X Front Office Staff, experience preferred but not required.

We are a PPO / Fee-for-service pediatric dental office.

We are looking for a high-energy, compassionate, and organized Front Desk Coordinator to join our growing pediatric dental family. As the first face our patients see and the first voice they hear, you play a vital role in making the dentist a place where kids feel safe, brave, and even a little bit excited to visit.

What We’re Looking For

• The "Kid Whisperer" Personality: You are naturally patient, upbeat, and comfortable interacting with children of all ages.
• Multi-Tasking Pro: You can handle a busy front desk without losing your cool (or your smile).
• Detail-Oriented: You take pride in accurate data entry and organized scheduling.
• Communication Skills: You have a professional phone manner and can explain dental information in a way that is easy for parents to understand.
• Tech-Savvy: Comfortable with dental software (experience with platforms like Open Dental is a plus) and basic office tech.

Front office duties include - Patient communication, Patient scheduling, payments, patient reception, appointment confirmations, insurance verification, financial arrangements and etc.

Finding the right "Director of First Impressions" is crucial for a pediatric office. You need someone who can manage a ringing phone and a nervous toddler with the same level of grace and warmth.

Here is a comprehensive, modern job listing template designed to attract a candidate who is both organized and kid-friendly.

Job Opportunity: Front Desk Coordinator (Pediatric Dental)The Role: Director of First Impressions

We are looking for a high-energy, compassionate, and organized Front Desk Coordinator to join our growing pediatric dental family. As the first face our patients see and the first voice they hear, you play a vital role in making the dentist a place where kids feel safe, brave, and even a little bit excited to visit.

What You’ll Do

• Create a Warm Welcome: Greet families with a smile and ensure our young patients feel at home from the moment they walk through the door.
• Manage the Flow: Handle check-ins, check-outs, and scheduling with efficiency, ensuring the office runs smoothly and stays on time.
• Patient Communication: Answer phone calls and emails with a friendly, professional tone, helping parents navigate appointments and treatment plans.
• Insurance & Billing: Verify insurance coverage and help parents understand their benefits with clarity and transparency.
• Maintain the Vibe: Keep the reception area tidy, welcoming, and "kid-approved."

How to Apply

If you think you’re the perfect fit for our team, please send your resume and a brief note telling us why you love working with kids!

Job Type: Full time. Our office is open weekdays, Monday - Friday, and every other Saturday. Alternating Mondays and Thursdays.

Salary: $20.00 to $28.00 / hour (based on the experience)

Work Location : Cupertino and San Carlos office. Coverage where necessary.

Benefits: Employee discount, Gym membership, Health insurance, Paid time off

Schedule: 8 hour shift, Rotating weekends

Education: High school or equivalent (Preferred)

Experience: Customer service: 1 year (Preferred)

Job Type: Part-time

Pay: $20.00 - $28.00 per hour

Benefits:

• Employee discount
• Gym membership
• Health insurance
• Paid time off
• Tuition reimbursement

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person