Front office supervisor

Front Office Operations

• Supervise daily front desk activities and shift operations
• Ensure room assignments, rates, and billing are accurate
• Monitor cash handling, postings, and night audit readiness
• Ensure compliance with hotel policies and brand standards

Staff Supervision

• Supervise, train, and motivate front office team members
• Prepare duty rosters and manage staff attendance
• Conduct shift briefings and performance feedback
• Assist in onboarding and training new employees

Coordination & Administration

• Coordinate with Housekeeping, Engineering, and Sales for room status and guest needs
• Prepare daily reports and handover logs
• Assist the Front Office Manager with administrative duties
• Ensure safety, security, and emergency procedures are followed

Requirements & Qualifications

• Diploma or degree in Hotel Management or related field preferred
• Minimum 2–3 years of front office experience, with supervisory exposure
• Strong communication and leadership skills
• Proficiency in hotel PMS (Opera or similar systems preferred)
• Good knowledge of cash handling and guest relations
• Ability to work shifts, weekends, and holidays

Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: QAR2,800.00 per month