Front Office Supervisor

Job description

Requirements: Marriott Supervisor Experience, plus 3+ years Hotel Experience

+Weekends Required*

The Lexington Marriott City Center and Residence Inn is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a Front Office Supervisor to help lead and deliver a quality customer experience in our downtown, Lexington property.

The Front Office Supervisor will have the following responsibilities:

• Responsible for the efficient and professional running of the front office, including relationships with other departments.
• Ensure smooth check in and check out of all guests, through properly handling guest accounts.
• Deal with any guest requests and problems and satisfy their needs within acceptable guidelines.
• Be prepared to perform all front office functions, including front desk, AYS, and Bell staff.
• Lead by example: Provide a gracious hospitality towards all customers. Be highly familiar and adhere to all policies, procedures and standards.
• Assist all associates with questions and challenges, which might occur.
• During peak hours, be at the front desk to endure efficient and smooth service is proved to all customers.
• Create a productive and positive atmosphere at the desk; have a good relationship with all associates and other departments.
• Bank out cashiers at the end of each shift according to proper cash handling procedures.
• Ensure that all Elite, VIP and repeat guests are identified, recognized, pre-blocked and special attention is brought to their reservations.

If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today!

Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Work Location: In person

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person