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Front Office Supervisor / Local - GCC
Consistently provides thoughtful, caring and sincere service to the guests.
Obtains all necessary information when taking room reservations and follow up
Reviews front office log and trace file daily.
Monitors all VIPs and special guest requests.
Fully comprehends and operates all relevant aspects of the Front Desk computer system.
Ensures logging and deliveries of all messages, packages and mail in a timely and professional manner.
Experience Needed
- A minimum of two years in a similar role in a branded hotel
- Diploma in hospitality management
- Computer literacy
Required Skills
General skills
• Knowledge of Front office services, • Organizational skills, • Attention to details
Values
Integrity, Honesty, Trust, Accountability, Customer focus, Passion, Fun
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