Front Office/Optical

Front Office Patient Coordinator

Emmett Eye Center is a family owned and operated optometry practice seeking a friendly, outgoing Front Office Patient Coordinator to greet our patients and support our staff and providers with daily tasks. Medical office experience is a plus, but we will gladly train the right person. We are a busy, fast paced office and we have very supportive staff to help you learn quickly.

We believe in opportunity and growth for our employees, so Emmett Eye Center offers cross-training in other areas of the office. You will have the ability to expand your knowledge and grow with our team.

Qualifications:

• High School Diploma or equivalent required.
• Minimum of 1 year of experience in a customer service setting preferred.
• Must have excellent organizational skills and be able to multi-task and prioritize work.
• Must have excellent communication skills both verbal and written.

Job Responsibilities:

• Answering phones, scheduling appointments and directing calls as needed.
• Communicating with patients regarding their appointment via phone or text regarding their payment process or any other questions they may have about their appointment or doctor's appointment.
• Entering patient information into the EMR system for each patient who comes in for an appointment.
• Entering payments into the EMR system for each patient who comes in for a visit.
• Supporting our Optician with order placing, assisting patients with adjustments to glasses. Helping patients pick out new glasses.

Job Type: Full-time

Pay: $14.00 - $19.00 per hour

Benefits:

• Employee discount
• Opportunities for advancement
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person