Frontier Finance Learning and Development Manager

Responsibilities

• Coordinate and oversee Finance-wide learning programs that address skill development, supporting business priorities and employee growth.
• Work in close partnership with the Frontier Finance Learning Lead to amplify and incorporate technical skilling initiatives into broader Finance learning platforms and programs, ensuring alignment and maximizing impact across the organization.
• Collaborate with global (WW) learning and development teams to ensure Finance learning strategies are consistent, innovative, and leverage best practices.
• Manage all Finance learning tools and platforms, including Finance Academy, Finance Learning Paths, Viva Learning, and other enterprise learning solutions, ensuring content is current, accessible, and impactful.
• Oversee learning reporting and analytics, using data to measure program effectiveness, identify gaps, and drive continuous improvement.
• Partner with the Finance Career Development Council to align learning initiatives with career pathways, succession planning, and talent development strategies.
• Engage and collaborate with all teams across Finance, acting as a connector to ensure learning needs are surfaced and addressed.
• Curate and manage content ecosystems to improve discoverability and scale delivery of learning resources.
• Promote a culture of curiosity and growth mindset by embedding learning opportunities into the flow of work and encouraging participation at all levels.

Qualifications

• Bachelor’s degree in business, Operations, Finance, or related field AND 4+ years of experience in program/operations management, process management, or process improvement
  • OR equivalent experience.
• 3+ years of driving cross-functional programs within Finance, Finance Ops, or analytics platform teams with demonstrated ownership of metrics, ROB and change management landing at Manager+ level.

• Experience partnering with global learning and development teams.
• Familiarity with Microsoft 365, Viva Learning, and other enterprise learning technologies.
• Recognized certification in project or program management (e.g., PMP).
• Proven ability to operate with agility in a dynamic environment, adjusting priorities and approach as needed.
• Technical fluency with Microsoft platforms used in enterprise learning and Finance scenarios, including:
  • Microsoft 365, SharePoint content architecture, Teams delivery
  • Power BI or Microsoft Fabric for learning analytics and outcome dashboards
  • Power Platform (Power Automate/Power Apps) to streamline learning workflows and capture telemetry
  • Copilot for Microsoft 365, Copilot Studio, and/or Azure AI Foundry

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.