Front‑Office & AI Marketing Associate

Job summary
Join a modern dental practice as a proactive front‑office associate who also supports marketing and AI initiatives. This hybrid role combines patient-facing reception work with content creation, light design, and practical use and development of AI tools and agents to improve workflows and patient engagement.

Key duties
Front‑Office (primary)

• Greet patients and deliver a warm, professional first impression.
• Answer phones, manage messages, and maintain the appointment schedule.
• Maintain a tidy reception area; assist with patient forms, scanning, and record updates.
• Support patient check‑in/out and basic billing communications.

Marketing & AI (secondary)

• Create short-form social content (Instagram, TikTok, Facebook) and capture in-office photo/video clips.
• Do light graphic design using Canva or templates; update website content and coordinate with external partners.
• Create and run email/SMS campaigns.
• Use AI tools (ChatGPT, Bard, etc.) for content generation, drafting messages, and automations.
• Develop and maintain simple AI agents/automations (prompt engineering, workflow automation, integration with scheduling or messaging platforms) to streamline office tasks and patient communications.
• Track performance metrics and suggest improvements.

Qualifications

• Associate degree required.
• Strong customer service skills and professional phone/email communication.
• Proficient with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets).
• Familiarity with AI tools and platforms (ChatGPT or similar); experience building or configuring basic AI agents, prompt engineering, or automation workflows preferred.
• Comfortable learning new software quickly (practice management/scheduling systems, digital forms, patient engagement tools).
• Confident with smartphones, tablets, and cloud systems.
• Reliable in‑person commute to Mountain View, CA.

How to apply
Submit your resume and brief answers to the application questions. Candidates who can demonstrate practical AI/automation experience and strong front‑desk/customer service skills will be prioritized.

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• 1. Describe your experience with Google Workspace.

2. Which AI tools/platforms have you used? Briefly describe one AI agent or automation you’ve built or configured (or a related project).
3. Confirm you can commute to Mountain View, CA 94043 and work in person.

Ability to Commute:

• Mountain View, CA (Preferred)

Work Location: In person