Fulfillment Center QA Specialist - Day Shift

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life's most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We're helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Our Fulfillment Center team works on-site in Commercial Point, OH to support our physical operations and plays a vital role in delivering the Babylist experience.

What the Role Is

As an Inbound QA Specialist at our Commercial Point Fulfillment Center, you'll be the go-to expert for ensuring every product that enters our building is accurate, safe, and ecommerce-ready. From labeling and packaging to system setup in HighJump, you'll catch issues before they cause delays or mistakes further down the line. This is a specialist-level individual contributor role, not a leadership or supervisory position. You won't manage others—but you'll be trusted to make judgment calls, escalate quality risks, and protect our operations by preventing defects at the source. You'll collaborate closely with receiving, inventory, and operations teams while maintaining full ownership of your own area.

You'll work Day Shift (Monday–Thursday, 7:00am–5:30pm) at our fulfillment center. The role is physical—expect to walk several miles per shift and lift up to 50 lbs regularly.

Who You Are

• 2+ years in warehouse receiving, inventory control, or quality assurance, ideally in a high-volume e-commerce or fulfillment environment
• Familiar with warehouse systems (HighJump experience is a plus), and confident navigating WMS setups, labels, and item attributes
• Understands ecommerce requirements—like barcode scannability, correct casepacks, and parcel-ready packaging
• Detail-focused, with a strong sense of responsibility—you take ownership and don't let problems slid
• Comfortable escalating issues clearly and professionally, with the documentation to back it up
• Physically capable of lifting up to 50 lbs and walking several miles per shift in a fast-paced environment
• Looking for a long-term, specialist-level role where your knowledge and consistency make a daily impact
• Comfortable using AI tools that support data visibility and decision-making—we'll train you on the systems we use

How You Will Make An Impact

• Inspect all inbound shipments to ensure they meet packaging, labeling, and safety standards
• Verify UPC/BL-ID scanability, lot codes, expiration dates, and packaging compliance (including hazmat/lithium battery labeling)
• Confirm item setup in HighJump matches physical product, including measurements, casepacks, and system logic
• Flag and stop inventory issues that could cause exceptions or customer impact downstream
• Document root causes and share clear, actionable feedback with inventory and operations leadership
• Provide real-time signals and reporting that support smooth wave planning and staffing decisions
• Reduce rework, delays, and fulfillment issues by catching problems before they reach the floor
• Build trust as a reliable, high-accountability quality specialist—someone teams count on to get it right the first time

Physical Requirements

This position requires regular physical activity in a fast-paced fulfillment center environment. The physical expectations of the role include:

• Ability to stand for extended periods of time (up to 10–12 hours per shift) with scheduled breaks
• Ability to walk the equivalent of 10,000+ steps per day
• Ability to lift and move items up to 20 lbs multiple times per hour
• Frequent pushing, pulling, bending, twisting, and repetitive motion throughout the shift

Why You Will Love Working At Babylist

Our Culture

• Work hard, then recharge -we respect your time on and off the clock
• Strong management team that supports you and your team
• The work you do helps millions of families every day
• We use smart technology to make the job easier and more efficient

Growth & Development

• Competitive pay with clear paths to move up
• We use technology and data to improve how we work
• We promote from within - your performance matters

Pay & Benefits

• Competitive hourly pay
• Company-paid medical, dental, and vision insurance
• 401(k) with company match and flexible spending accounts
• Paid parental leave and PTO
• Support for your health, family needs, and financial planning

About Pay

We pay competitive market rates. Starting hourly rate for this position: $23.20 per hour

Interview Process & Data Use
To support a fair and consistent hiring process, Babylist uses AI to transcribe all interviews. Transcripts are confidential and used solely for evaluation purposes, in accordance with data privacy laws such as CCPA and GDPR. By applying, you acknowledge and consent to this use.

Official Communication
All communication regarding your application will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, banking, or personal financial information at any stage of the hiring process. Be cautious of outreach from non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. To verify opportunities, visit our official careers page.

Friends or Family at Babylist?
Babylist is committed to fairness and equal opportunity at every stage of our hiring process. In line with our conflict of interest policy, applicants must disclose any family or close personal relationships with current Babylist employees. This helps ensure unbiased hiring decisions and a positive work environment.

We Succeed Together

Every shift counts at our Fulfillment Center, and your presence makes a real impact. We count on you to be on time, work your full shift, and give advance notice (24+ hours) for any planned time off. When we all show up for each other, we stay safe, hit our goals, and grow as a team. Frequent absences or lateness can affect that rhythm—and your role on the team.

SMS Consent
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