Fulfillment Specialist (Creative/Content Specialist)

At Aletheia Digital, we are guided by three core tenets: Make it Work, Exceptional Service, Authentic Relationship. We are grounded in an “others first” mindset. That means we are driven to deliver results for our team members and clients; we serve others the way they want to be served, and we invest in building connections through relationships each and every day.

We are deeply influenced by the entrepreneurial spirit. Our team members are problem solvers by nature, looking for solutions and new ideas rather than having them given to them. We learn from each other, challenge each other, and celebrate each other when we succeed.

As a Fulfillment Specialist with Aletheia Digital, you will embody this philosophy by serving clients daily and partnering with your team members to ensure our work meets and exceeds expectations.

As a Fulfillment Specialist with a focus on Creative, Website Design, SEO, and Content Development, the key responsibilities you’ll engage in daily are:

ESSENTIAL JOB DUTIES

MAKE IT WORK

• Oversee and manage website and creative projects, ensuring alignment with client goals, brand standards, timelines, and quality, while bringing a strong creative eye to execution
• Guide and review visual assets, messaging, and copy across websites, digital campaigns, and branding initiatives to ensure performance, SEO, accessibility, and user experience best practices
• Utilize and stay current on AI tools and trends to support content strategy, optimization, and workflow efficiency, while supporting organic growth efforts
• Other related duties as assigned

EXCEPTIONAL SERVICE

• Translate client goals and brand identity into cohesive web, creative, and content deliverables that drive clarity, value, and performance
• Collaborate closely with the Success Team to align on requirements, manage feedback, and deliver high-quality projects on time
• Ensure consistency, adaptability, and strategic intent across all creative, web, and written work, leveraging AI responsibly to enhance efficiency while maintaining human-led strategy and creativity

AUTHENTIC RELATIONSHIP

• Partner with the Success Team to understand client objectives and business drivers, delivering creative and strategic recommendations that strengthen brand identity, organic visibility, and overall digital presence
• Build trust with internal teams by consistently delivering work that aligns with strategy, supports client goals, and exceeds expectations

As a Fulfillment Specialist with a focus on Creative and Content, the desired or required experience we are looking for is:

EDUCATION / EXPERIENCE

• Bachelor’s degree or equivalent in design, marketing, communications, journalism, or related field preferred AND/OR
• 2+ years of experience in creative design, website development, SEO, and/or content creation for digital marketing
• Proficiency in website platforms (Duda, WordPress, Wix, or similar), design tools (Adobe Creative Suite, Canva, etc.), and content writing best practices
• Strong understanding of UX/UI principles, responsive design, and SEO best practices for web builds and content strategy
• Proven ability to manage multiple creative and content projects in a fast-paced environment
• Strong communication skills to collaborate effectively with team members
• Comfort using AI tools as part of the creative, content, and SEO workflow

BONUS POINTS FOR

• Experience with Duda platform (strongly preferred)
• Familiarity with HTML, CSS, and basic web development
• Experience writing SEO-optimized content, blog posts, and landing pages
• Branding and logo design experience
• Experience in the home services industries or local service-based businesses
• Experience using AI for content creation, research, or creative development

At Aletheia Digital, we know our first customer is YOU! That is why we provide benefits that go beyond your paycheck. Creating a work environment that helps you maximize your potential is our commitment to our team members. To that end, as a Fulfillment Specialist with Aletheia Digital, you can expect the following additional benefits with your employment:

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person