Full Time Apartment Manager/Service Coordinator

Job Overview
We are seeking a dynamic and dedicated Full-Time Apartment Manager/Service Coordinator to lead our property operations with enthusiasm and professionalism. This role offers an exciting opportunity to oversee daily property management activities, coordinate resident services, and ensure exceptional customer experiences. The ideal candidate will possess a strong background in HUD property management, leasing, and administrative functions, combined with excellent communication skills and a proactive approach. Join us to make a positive impact on residents’ lives while advancing your career in a vibrant, fast-paced environment.

Responsibilities

• Manage all aspects of property operations, including leasing, rent collection, and maintenance coordination to ensure smooth day-to-day functioning.
• Serve as the primary point of contact for residents, addressing inquiries, resolving issues promptly, and maintaining high levels of customer satisfaction.
• Oversee leasing processes using OneSite property management software; conduct property tours of availlable units to prospective tenants.
• Ensure compliance with Fair Housing regulations, Section 8 guidelines, and other legal standards related to landlord-tenant law.
• Handle legal administrative tasks such as reviewing quotes, managing lease agreements, and maintaining accurate data entry and filing records.
• Manage conflict resolution effectively by employing strong negotiation skills and conflict management techniques to foster positive resident relationships.
• Maintain detailed records of all transactions, service requests, inspections, and correspondence to support operational transparency.
• Experience
• Proven experience in property management or real estate administrative roles with a focus on residential properties.
• Familiarity with OneSite, or similar property management software platforms.
• Knowledge of Section 8 housing regulations, Fair Housing laws, and landlord-tenant law.
• Experience in legal administrative tasks such as contracts review and compliance documentation.
• Strong customer service background with excellent phone etiquette and interpersonal skills.
• Demonstrated ability to handle conflict management situations professionally while maintaining positive relationships.
• Office experience involving data entry, filing systems, and general administrative support.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail. Join us as a Full-Time Apartment Manager/Service Coordinator if you’re passionate about creating welcoming communities, delivering outstanding service, and advancing your expertise in property management!

Pay: $17.00 - $17.50 per hour

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person