Full Time Certified Medical Assistant (CMA)

Avalon Family Care is a family medicine practice and medspa in Madison, AL. This is a small office that is seeking a full-time certified medical assistant with experience in the medical field. Candidates must be compassionate, personable, provide exceptional customer service, and be interested in working on a small team to grow a practice. We are seeking an individual who is self-motivated, detail-oriented, has a passion for health care, has experience working with patients of all ages and is comfortable working on a team.

Responsibilities:

• Triaging patients and entering information into EMR
• Taking a complete medical history and charting in EMR
• Assisting during medical examinations and procedures
• Preparing and cleaning treatment rooms and medical instruments
• Maintain cleanliness of the clinic and monitor availability of lab supplies.
• Calling patients to follow-up and help coordinate care
• Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, patients, family members of patients, suppliers, and the public
• Ensuring patient satisfaction, including troubleshooting when there is a complaint and developing process of improvements to prevent recurrences
• Sending and managing patient referrals and prior authorizations
• Ensuring total confidentiality of personal, health and financial data

Additional desired skills and abilities:

• Must be comfortable working on a team
• Must be a reliable, self-starter with the ability to troubleshoot without assistance
• Must be good at multitasking
• Knowledge of Medical Terminology and HIPAA
• Great communication skills, both written and verbal
• Spanish-speaking (strongly preferred, but not required)

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person