Clubhouse Receptionist (Full-Time)
Position Overview
We are seeking a friendly, dependable, and detail-oriented Clubhouse Receptionist to join our Front Office team. This role is vital in creating a welcoming atmosphere and providing exceptional service, as the receptionist serves as the first and last point of contact for our members and guests.
This role upholds The Oaks Club A.I.T.P.E. Core Values and supports the highest standards of hospitality, attentiveness, professionalism, efficiency, and teamwork.
Schedule
Monday–Friday: 8:30 a.m. - 4:00 p.m.
Seasonal Adjustment (June–September): Tuesday-Friday 8:30 a.m.-4:00 p.m. and Saturday 9:00 a.m.- 3:00 p.m.
Key Responsibilities
-
Primary duties include, but are not limited to:
-
Answering and routing phone calls professionally and efficiently
-
Greeting members and guests by name and assisting with inquiries or requests
-
Taking dining reservations, managing floor plans, and tracking reservations through an automated reservation system
-
Providing administrative support for club events and activities
-
Assisting with general front office and member services tasks as needed
Qualifications & Skills
-
Friendly, outgoing demeanor with a strong commitment to member service
-
Strong problem-solving skills and the ability to multitask in a fast-paced environment
-
Prior experience in customer service required; food & beverage experience and POS system knowledge preferred
-
Proficient in Microsoft Office and Outlook
-
Strong organizational skills and attention to detail
-
Comfortable using computer-based systems and learning new technology
Job Type
Full-Time
Compensation & Benefits
-
Competitive compensation based on experience
-
Benefits package includes:
-
Full employer-paid Medical, Dental, and Vision benefits at no cost to the employee.
-
Paid time off
-
401K with employer match
-
Employee Assistance Program
-
Club Golf, Tennis, and pickleball privileges
Join our team and play an important role in delivering exceptional service and memorable experiences for our members in a professional, supportive environment.