Full-Time Customer Service Associate

Full-Time Customer Service Associate

The UPS Store – East High Street

The UPS Store East High Street is a locally owned and operated franchise that values reliability, teamwork, and high-quality customer service. We’re seeking committed, full-time team members who want a stable position with long-term growth potential.

This role is ideal for someone looking to build skills in customer service, business operations, logistics, marketing, or graphic design—while working in a supportive, fast-paced environment.

What You’ll Do

As a Center Associate, you’ll:

• Deliver excellent service to walk-in customers and callers.

• Assist with shipping, packing, printing, and mailbox services.

• Learn to use equipment such as copiers, laminators, and point-of-sale systems.

• Help customers find the best and most cost-effective solutions.

• Maintain a clean, organized, and welcoming store environment.

• Support daily operations and team needs.

Why This Job Stands Out

• Stable, full-time work: Consistent schedule and steady hours.

• Career development: Build practical skills in customer service, communication, and day-to-day business operations.

• Local team environment: Work for a franchise where your contribution matters and your growth is supported.

What We’re Looking For

• Friendly, dependable, and customer-focused.

• Strong computer and internet abilities.

• Quick learner with a professional, positive attitude.

• Customer service or retail experience preferred, but not required.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Have you ever been convicted of a felony, or do you currently have any pending criminal charges that could result in a felony conviction? A conviction or pending charge will not automatically disqualify you from employment. Each case will be evaluated based on its relevance to the position and in accordance with applicable laws.

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Lexington, KY 40502: Relocate before starting work (Required)

Work Location: In person