Austin Country Club (ACC) is accepting resumes for the position of Full-Time Fine Dining Server. We are seeking a passionate, hardworking individual who has inspiring ideas, technical skills to overcome challenges, and a passion for producing memorable experiences for our members. We know that a great experience starts with great people.
What you should know about us:
Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to one of the greatest golf instructors who ever lived, Harvey Penick. A private, family-oriented club rich in tradition, known for the quality of its membership and for service that exceeds expectations.
ACC has a tradition of excellence not only with club history but also with the team members. Our work environment is fast-paced, collaborative, flexible, focused on the development of our team members, and mission-oriented.
What you will do:
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Deliver first-class service to our members
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Support team members and managers with premium guest services
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Responsible for the daily setup and breakdown of the dining area
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Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu
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Ensure members checks are accurate and closed out properly
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Prepare server check out report and accurate tip outs
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Provide friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all members
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Anticipate members' needs, both internal & external
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Assist members with food and beverage orders
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Answer member questions with regards to food & beverage
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Engage members when appropriate to make them feel welcomed and "at home"
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Ensure the pantry, common areas, dining area and overall environment is presentable throughout the course of the day
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Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored
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Monitor hospitality areas to ensure they are kept clean, safe and code compliant. Communicate with Manager any issues and assist as needed.
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Develop and maintain a working knowledge/interest in food and beverage.
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Complete any additional tasks as assigned by Food & Beverage Director and management team
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Attend and participate at all scheduled meetings and trainings
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Participate in teamwork and foster harmonious working climate
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Give feedback on guest comments or complaints to the management
Report employee and guest accidents
What we are looking for:
Education & Experience
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High School Diploma or GE
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At least 1-3 years of experience in a restaurant and serving position. Club experience is a plus.
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Deep knowledge of wine, spirits, beer, and food, with a strong understanding of proper service standards, including timing and execution of coursed dining experiences
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Basic computer skills are a plus
Attributes
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Presentable - (Able to put your best foot forward and present yourself in a clean and professional way to our members)
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Strong Communication Skills - (Able to assess needs and desires by communicating with our members and team)
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Team Player - (Work closely with Food and Beverage department leaders and fellow team members to meet goals)
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Genuine - (Possess a passion for delivering top-notch service and find everyday enjoyment)
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Fast-Paced - (Able to manage multiple tasks at once of differing needs)
Physical Requirements
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Ability to move and lift up to 25 lbs.
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Ability to Stand, sit and walk for extended periods of time
Availability
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This position is available for full or part time individuals. Candidates must be willing to have flexible schedules and must be willing to work weekdays, weekends and holidays.
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Shifts will differ from 4-8 hours.
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Split shifts (doubles) may be occasionally scheduled.
Why you should work for us:
Perks and Benefits:
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Growth and development opportunities.
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Paid Holidays, Paid Time Off (PTO) for full time employees.
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Health/life insurance for full time employees.
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401K for full time employees after 90 days of employment.
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Team member pro shop discounts.
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Custom quality uniforms.
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Daily meals and beverages provided by our renowned culinary team
Salary:
Austin Country Club prides itself on offering competitive and comparable compensation.
Base Rate: $13.00/hour + *service charge
- Service Charge = 19% of your F&B sales