Full-Time Front Desk / Administrative Assistant

Full Time – $18/hr
Hours: 8:00 AM – 5:00 PM, Monday – Friday
Paid Holidays, Paid Birthday off
One Week PTO, and three sick days after three months.
(two weeks PTO after the 1st year)

We're looking for a Community Facilitator / Front Desk Admin for our TCF Hub 812 location on North Prince Street.

This role blends front desk responsibilities, member engagement, and day-to-day operations, making it ideal for someone who loves connecting with people, staying organized, and helping create an exceptional coworking / front desk experience. We're looking for a confident, tech-savvy team player who thrives in a fast-paced environment and lives by a "see it, solve it" mindset.

Key Responsibilities

Member & Guest Experience
You're the heart of Hub 812, the person members and guests are always glad to see.

Each day you'll:

• Welcome members and guests with warmth and confidence, making sure everyone feels settled and at home
• Serve as the go-to resource for the Hub 812 community, answering questions, solving problems, and making connections
• Coordinate bookings, respond to inquiries, and manage room logistics as a core part of our booking team
• Build genuine relationships with the diverse, talented people who make our community great

Daily Operations & Facilities
You keep Hub 812 looking and feeling its best, and you take pride in it. Your day-to-day includes:

• Following a daily facilities checklist to keep the space clean, calm, and welcoming
• Spotting opportunities to improve the space and taking initiative, from restocking supplies to furniture tweaks
• Using downtime productively to stay ahead of the curve
• Communicating with the team and members through tools like Slack to keep everything running in sync
• Engaging with members in Slack channels and community clubs, participating in conversations, making introductions, and helping people find their people
• Embracing new tools and technologies that help our facilities and community run smoothly, we'll always train you, and we love people who lean in
• Keeping an eye out for great content moments, snapping photos, capturing energy, and collecting material that tells the Hub 812 story

Events & Community Activation
You love bringing people together

You'll:

• Partner with our Community Program Manager to plan and execute events that keep members connected
• Handle room prep, basic A/V checks, and signage so every event starts strong
• Lead post-event resets so the space is always ready for what's next

Teamwork & Adaptability
You thrive as part of a team. That looks like:

• Jumping in to help members, guests, and fellow team members whenever needed
• Staying calm and solutions-focused in a fast-moving, people-first environment
• Flexing between our Main Campus and Hub 812 to ensure seamless coverage
• Embracing on-the-fly problem solving, because no two days are the same

What You Bring

• A confident, ownership mindset, you take pride in your space and your role
• Sharp attention to detail that keeps small things from becoming big things
• Clear, solutions-first communication, both verbal and written
• A calm, adaptable presence in a busy, people-centered environment
• Comfort with modern office tools, or a genuine enthusiasm for learning them. We'll train!

Bonus Points For

• Experience in a membership-based setting: coworking, fitness studios, nonprofits, hospitality, or event planning
• An event support or hospitality background
• Plant care skills

Why Join Us?
At TCF Hub 812, you'll be at the center of a thriving community of entrepreneurs, creatives, and remote workers who chose to stop going it alone. Your role as Community Facilitator is what makes that community feel alive, keeping connections strong, operations smooth, and every member feeling genuinely supported.

This position will report to our Community Operations Manager – Francis Claudio

If you're ready to be the person who makes it all click at TCF Hub 812, we'd love to meet you.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Paid time off

Work Location: In person