Find The RightJob.

Full Time Hybrid Nurse Case Manager

Job Summary
We are seeking a compassionate, organized, and detail-oriented Registered Nurse to join our growing nurse case management team specializing in personal injury cases. The Nurse Case Manager plays a critical role in coordinating patient care, supporting recovery, and serving as a liaison between injured patients, healthcare providers, insurance adjusters, and legal professionals.

While prior case management experience is preferred, we are willing to train the right candidate who demonstrates strong clinical judgment, excellent communication skills, and a passion for patient advocacy.

The Nurse Case Manager will attend patient appointments as needed and oversee the coordination of all aspects of medical care, including physical therapy, pain management, diagnostic services, specialty referrals (such as neurology), and transportation. This role also involves timely collection, review, and submission of appropriate medical records and documentation to insurance adjusters and attorneys to ensure continuity of care and case progression.

This position is ideal for an RN who is proactive, organized, and comfortable working independently while collaborating with a multidisciplinary team.

Responsibilities

Coordinate and manage medical care for patients involved in automobile-related injury cases/personal injury patients
Attend patient medical appointments as needed to observe, advocate, and document care
Serve as a liaison between patients, healthcare providers, insurance adjusters, and attorneys
Coordinate services including physical therapy, pain management, diagnostic testing, neurology, and other specialty care
Arrange transportation and assist with scheduling medical appointments
Obtain, review, and organize medical records, reports, and treatment plans
Prepare and submit accurate medical documentation and records to insurance adjusters and attorneys in a timely manner
Monitor patient progress and communicate updates to appropriate parties
Educate patients on treatment plans, follow-up care, and compliance expectations
Identify barriers to care and proactively work to resolve issues impacting treatment
Maintain detailed, organized case notes and documentation in accordance with company and regulatory standards
Ensure confidentiality and compliance with HIPAA and applicable regulations

Qualifications

Considering FULL TIME only
Preferred Bilingual like Arabic & Spanish
Active and unrestricted Registered Nurse (RN) Michigan license in good standing
Bachelor’s degree in Nursing
Previous experience in case management, workers’ compensation, auto injury, personal injury preferred but not required
Strong clinical assessment and critical-thinking skills
Excellent written and verbal communication skills
Ability to effectively interact with patients, healthcare providers, insurance adjusters, and attorneys
Highly organized with strong attention to detail and time-management skills
Ability to manage multiple cases and prioritize workload independently
Comfortable attending medical appointments and working in a field-based or hybrid environment
Proficient in electronic medical records (EMR), documentation systems, and basic computer applications
Knowledge of HIPAA and patient confidentiality standards
Valid driver’s license and reliable transportation
Professional demeanor with strong patient advocacy and customer service skills
Willingness to learn case management processes and industry-specific requirements