Full-Time Medical Assistant

Full-Time Medical Assistant
Lotus Health – Direct Primary Care
South Salt Lake, Utah (In-Person)

At Lotus Health, we believe healthcare should feel more personal, thoughtful, calm, and human.

We are a modern Direct Primary Care (DPC) clinic focused on relationship-based medicine and an elevated patient experience. We intentionally prioritize quality over volume and strive to create an environment where patients feel genuinely cared for and where team members feel proud of the work they do.

This is not a rushed, assembly-line clinic. We are building something meaningful and are looking for the right person to grow with us.

About the Role

We are seeking a full-time Medical Assistant to join our in-person clinic team.

This role is ideal for someone who is proactive, emotionally intelligent, detail-oriented, dependable, and takes pride in creating an exceptional patient experience from start to finish.

We are looking for someone who notices what needs to be done, someone who genuinely cares about patients, and someone who wants to contribute to a positive, high-functioning clinic culture.

This is not a “clock in and coast” position. We are looking for someone who values ownership, professionalism, teamwork, and meaningful work.

Responsibilities

• Room patients and obtain vital signs
• Perform in-house lab draws/phlebotomy (or willingness to learn for strong candidates)
• Assist physician with patient care and procedures
• Answer phones professionally, warmly, and efficiently
• Manage patient communication through phone/text/EMR messaging
• Triage patient concerns appropriately
• Coordinate referrals, records, labs, and follow-up tasks
• Help maintain clinic organization, cleanliness, and flow
• Support a calm, welcoming, elevated patient experience
• Assist with administrative/front desk responsibilities as needed

Preferred Skills (Pluses, Not Required)

• Phlebotomy experience
• IV placement / IV therapy skills
• Social media management or content creation experience
• Experience with Direct Primary Care, wellness, hormone therapy, or functional medicine
• Experience managing patient communication platforms and EMRs

What We’re Looking For

-Strong Work Ethic: You take initiative and look for the next step.

-Reliability: You are punctual, dependable, and follow through consistently.

-Integrity: You are honest, accountable, and transparent.

-Emotional Intelligence: You communicate professionally and respectfully with both patients and coworkers.

-Attention to Detail: You care about accuracy, organization, and doing things correctly.

-Team-Oriented Mindset: You contribute positively to clinic culture and support those around you.

-Ownership Mentality: You treat the clinic like something you are proud to be part of not “just a job.”

Preferred Qualifications

• Medical Assistant certification or equivalent clinical experience
• Experience in a primary care or outpatient setting
• Phlebotomy experience strongly preferred
• Comfortable with technology, EMRs, and patient messaging systems

What Success Looks Like Here

• Patients feel comfortable, respected, and genuinely cared for
• The clinic runs smoothly and efficiently
• Team members trust and support one another
• Problems are solved proactively
• The environment stays calm, organized, and welcoming
• You take pride in contributing to a high-level patient experience

Compensation & Schedule

• Full-time position
• Competitive pay based on experience
• Opportunity for growth as the clinic expands

How to Apply

Please submit your resume along with a short introduction telling us:

• Why you feel you would be a good fit for this role
• What “excellent patient experience” means to you

We are intentional about building a team with high standards, strong character, and genuine care for people. If that resonates with you, we would love to hear from you.

Pay: From $20.00 per hour

Application Question(s):

• Why are you interested in working at Lotus Health specifically?
• Describe what “excellent patient experience” means to you.
• In previous jobs, what kinds of responsibilities did you naturally take ownership of without being asked?
• Describe a time you handled a difficult patient interaction successfully.
• Are you comfortable communicating directly with patients by phone, text, and EMR messaging?
• How comfortable are you with blood draws/phlebotomy?
• Are you comfortable working in a fast-paced environment where priorities can shift throughout the day?
• Which best describes your work style?

Options: [ ] I prefer clear direction for every task
[ ] I do best with a mix of independence and teamwork
[ ] I naturally take initiative and look for ways to help without needing constant direction
[ ] Other __

• Have you worked with any of the following? (Select all that apply)

[ ] Phlebotomy
[ ] IV placement/IV therapy
[ ] EMRs
[ ] Patient messaging platforms
[ ] Primary care
[ ] Hormone therapy/wellness clinics
[ ] Social media/content creation
[ ] Front desk scheduling
[ ] Insurance prior authorizations

• This role requires professionalism, teamwork, accountability, and direct patient communication. Is there anything that would make this difficult for you?
• Tell us about a coworker or supervisor you worked especially well with and why

Work Location: In person