Full-Time Medical Assistant & Receptionist - Smyrna and/or Roswell

About us

We are an inclusive membership-based direct primary care (DPC) clinic with 3 offices throughout the Atlanta area (Smyrna, Roswell, & recently opened Midtown). Our practice is looking to hire a Full-time employee who will work 4 days a week. For our staffing needs, we are looking for someone to cover either: 1) Mon/Wed-Fri 8a-5p in our Smyrna office, 2) Tue-Fri 9a-5p in our Roswell office, or 3) Preferably, 2 days per week in each office.

At AYFM, we believe in offering transparent, accessible, and patient-centered care for all ages. We are improving the healthcare experience through lifelong relationships and personalized care. We strive to ensure a welcoming, enjoyable, and respectful environment for everyone. We are recruiting an energetic, optimistic, and versatile individual who demonstrates our core values & lives up to our mission:

Mission: We are bridging the gap with compassion, efficiency, and integrity in order to redefine the healthcare experience through lifelong relationships.

Core Values: Always Accommodating, Evolving to Provide Value, Honesty with Confident Humility, Positive Experience, & Professionalism Matters

We would prefer & give higher priority to hiring a medical assistant (MA) or licensed practical nurse (LPN) with 3+ years of clinical experience to fulfill front & back office. However, we would be willing to 1) train a Phlebotomist or EMT (with 1+yrs of experience) in MA skills OR 2) train individuals taking a gap between undergrad & a higher degree (MD/PA/etc.). Please note we can not take applicants who are currently in undergrad whose school hours don't align.

Responsibilities

• Greets patients and visitors with a smile at the front desk.
• Enthusiastically answers incoming telephone lines & able to explain our model.
• Follows up on new patient inquiries via EMR, email, voicemail, etc.
• Attention to detail in filing paperwork and coordinating patient care.
• Works will with others and cherishes an opportunity to teach others on the team.
• Maintains a neat, clean and orderly appearance throughout the clinic.
• Kindly administers IM/SQ/and PO medications and vaccines.
• Eagerly performs diagnostic and point of care tests (eg. EKG, phlebotomy, rapid flu)
• Administrative duties, CRM- Hubspot, Social Media Posting, New Patient Outreach.
• Attention to detail with the daily schedule.
• Calmly and knowledgeably provides patient teaching, education and support.
• Participates as an active care team member across multiple disciplines.
• Assists with social media content & inventory management.

Qualifications

• Active MA or LPN license in Georgia OR 3+ years experience in clinical setting
• CNA or Phlebotomist with 1+ years experience looking to be trained in MA skills
• College graduate taking a gap year before professional school looking to be trained
• Professional integrity and reliable work ethic.
• Excellent customer service, teamwork, and communication skills.
• Optimistic and enthusiastic.
• Compassionate, kind, and open-minded.
• Ability to multi-task and work efficiently.
• Attention to detail.
• Clinical Receptionist Experience (Preferred)
• Bilingual-Spanish (Preferred)
• Sales Experience (Preferred)

Shift/Schedule: 4 days/week. Please note, we are seeking a candidate who can pick-up occasional shifts at our other locations as scheduling needs arise.

Expected hours: 32-35 hours per week

Pay: From $21.00 per hour

Benefits:

• Employee discount
• Free parking
• Opportunities for advancement
• Paid time off
• Paid training
• Retirement plan

Experience:

• Medical receptionist: 1 year (Preferred)
• Taking Vitals, Phlebotomy, IM Injections: 3 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• MA or LPN (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: In person