Full-Time Medical Receptionist

Job Title: Full-Time Medical Receptionist

Location: Redding, CA and Chico, CA

Job Type: Full -Time, In person

About Us:

Beach Wellness MD is a patient-centered medical practice specializing in nonsurgical vascular treatments and advanced wound care for chronic wounds. Led by Dr. Ali Golshan, we are committed to providing compassionate, high-quality care in a welcoming and professional environment. We are seeking a reliable, friendly, and detail-oriented Medical Receptionist to join our team in Redding, CA. This hybrid role is ideal for someone who thrives in both clinical and front desk settings.

Responsibilities:

Front Desk / Reception Duties (approx. 80%)

• Own all inbound phone calls, communicating in a professional and friendly manner with all patients and partners; schedule appointments promptly; consistently send out and manage reminders and follow-up appointment scheduling
• Verify insurance, collect co-pays and other relevant patient information
• Greet patients and visitors warmly, creating a positive first impression, and manage patient check-in/out
• Maintain accurate patient records and manage incoming faxes, messages, and referrals
• Ensure all referral information is maintained and kept up to date in a central repository
• Support office flow and ensure waiting area is clean and organized

Back Office Duties (approx. 20%)

• Facilitate patient intake by escorting patients to exam rooms and entering data into the EHR system.
• Assist clinical staff with procedures and documentation
• Maintain exam room cleanliness and stock supplies
• Ensure patient comfort and confidentiality at all times
• Support clinical team with other duties as needed

Qualifications:

• Required:
• High school diploma or equivalent
• Exceptional communication and customer service skills
• Warm, friendly and polite personality
• Experience using EHR systems
• Ability to multitask and stay organized in a fast-paced environment
• Preferred:
• Previous experience in a medical office setting
• Medical Assistant certification or equivalent experience
• Bilingual (Spanish/English) a plus
• CPR Certification

Schedule & Location

• Full-time, 40 hours per week
• In-person position only
• Must be able to commute to Redding, CA and Chico, CA or Relocate.

Benefits

Competitive compensation and employee benefits.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• Health insurance

Work Location: In person