Full Time - Part Time Receptionist

Front Desk Receptionist (Full-Time/Part- Time / Morning Shift)

We are seeking a professional and reliable Front Desk Receptionist (18+) to manage our hotel’s front desk operations and perform a variety of administrative and clerical duties. This full-time position involves welcoming guests, assisting with check-ins and check-outs, and delivering excellent customer service. While our workplace maintains a relaxed atmosphere, the ideal candidate must be comfortable handling fast-paced periods and multiple priorities.

As the first point of contact for our hotel, the Receptionist plays a critical role in creating positive guest experiences and ensuring all front desk operations are executed to the highest standards. Successful candidates will demonstrate strong customer service skills, a professional demeanor, and the ability to remain courteous and efficient at all times.

This position is ideal for someone seeking 24–36 hours per week on the Morning shift. We are urgently hiring, with a target start date before May 31, 2026. After applying, applicants are welcome to contact the property directly to inquire about their application status at 435-635-0277.

Key Responsibilities

• Greet and assist guests in a professional and friendly manner
• Answer and direct incoming phone calls
• Create new reservations and modify existing reservations upon guest request
• Check guests in and out efficiently and accurately
• Enroll guests into the BW Rewards program and explain program benefits
• Count, balance, and maintain the front desk cash drawer
• Maintain cleanliness and organization of the front desk area
• Print guest handouts and necessary documentation
• Stock front desk supplies, including room keys, toiletries, sundries, and rewards member gifts
• Prepare the front desk for shift changes by tidying and restocking
• Document late check-out requests
• Review and prepare for daily arrivals
• Handle third-party billing and hotel billing procedures
• Track and communicate guest complaints to maintenance and housekeeping teams

Required Skills & Qualifications

• Self-motivated and proactive work style
• Prior hospitality experience strongly preferred
• Proficiency with computer-based systems
• Experience using office equipment (e.g., credit card machines, printers)
• Professional appearance and attitude
• Strong written and verbal communication skills
• Ability to multitask, manage time effectively, and prioritize responsibilities
• Positive customer service mindset
• High school diploma or equivalent
• English/Spanish bilingual skills are a plus

Availability Requirements

• Morning shifts: 7:00 AM – 3:00 PM
• Weekend availability required

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Flexible schedule

People with a criminal record are encouraged to apply

Ability to Commute:

• La Verkin, UT 84745 (Required)

Ability to Relocate:

• La Verkin, UT 84745: Relocate before starting work (Required)

Work Location: In person