FULL TIME -PASSENGER SERVICE AGENT/RAMP COORDINATOR

ABOUT EVA AIRWAYS

EVA Airways (www.evaair.com) is a distinguished 5-Star international airline headquartered in Taipei, Taiwan. In 2025, EVA was honored with the SKYTRAX 5-Star Airline certification for the tenth consecutive year. EVA is continually growing and seeking passionate individuals to join our team across various functions and office locations. While prior experience in the aviation industry is preferred, we also welcome entry-level applicants who are eager to build a rewarding career in this dynamic field. Please specify the position and your salary expectation in your resume and email it to the designated contact.

Houston Branch Office has immediate openings for Airport Passenger Service Agent/Ramp Coordinator. Please specify position and salary expectation on resume and email to HOUTOBR@EVAAIR.COM

JOB DESCRIPTION

FULL-TIME PASSENGER SERVICE AGENT & COORDINATOR:

1. Passenger Service Skills - Check-in and boarding procedures (verify valid travel documents), baggage handling, and among other related tasks.

2.Ramp Agent Duties - Load planning, aircraft movement guidance, monitor and coordinate catering, cabin cleaning, security searches, and fueling.

3. Administrative Duties - Processing invoices, handling passenger complaints, managing baggage claims, providing training for ground handle and managing inventory and stock control.

EVA EMPLOYEE BENEFITS

EVA Airways offers an excellent benefits package including:

1. Comprehensive medical and dental insurance coverage plans (including spouse and children) and vision coverage plan (employee only) without premium costs.

2. 401(k) plan with company match

3. Additional allowance for operation position

4. Free and discount flight tickets for employee and eligible family members on EVA Airways and over 50 other major airlines

5. Vacation accrued from the first day of employment and is determined based on seniority of service. Vacation starts at up to 7 days in the first year and increasing annually, up to a maximum of 24 days.

6. 8 national holidays, 3 floating holidays, and 9-day paid sick leave.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Job Type: Full-time

Pay: $3,550.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person