Full-Time Residential Leasing Agent / Assistant Property Manager

About the Role

We’re hiring a full-time Leasing Agent / Assistant Property Manager to support day-to-day operations and leasing for two properties in Buffalo. This role is ideal for someone who is detail-oriented, resident-focused, and confident working in compliance-driven affordable housing.

Key Responsibilities

• Property leasing, tours, follow-up, applications, move-ins/move-outs, renewals
• Assist with property management operations: resident relations, notices, rule enforcement, service request coordination, and vendor communication
• Rent collection support: posting payments, tracking delinquencies, assisting with payment plans and collections processes
• Maintain accurate records and reports (occupancy, traffic, renewals, compliance deadlines)
• Work closely with maintenance to coordinate unit turns and readiness
• Provide excellent customer service and represent the properties professionally

Required Qualifications

• 2+ years in leasing and/or property management (affordable housing preferred)
• Strong organization and attention to detail (compliance accuracy is critical)
• Professional communication skills—written and verbal
• Basic proficiency with property management software (Yardi, RealPage/OneSite, AppFolio, Rent Manager, etc.) and Microsoft Office/Google Workspace
• Reliable transportation for local travel between two Buffalo properties

Preferred Qualifications

• Experience with additional affordable programs (LIHTC, Section 8, HOME, HCR, etc.)
• Fair Housing knowledge and strong resident conflict-resolution skills
• Prior assistant property manager responsibilities (work orders, vendors, reporting)

What Success Looks Like

• Strong leasing pace and follow-up that supports occupancy goals
• Professional resident communication and consistent office coverage
• Smooth coordination of turns, move-ins, and renewals across both sites

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience:

• Property leasing: 2 years (Preferred)

Work Location: In person