Full Time Retail Sales Associate (Mall at Millenia)

NightRider Jewelry is seeking a results-driven Retail Sales Associate to sell our high-value products with professionalism, respect for our customers, appreciation for our artistry, and dedication to the NightRider brand. Sales Associates work closely with customers to understand their needs, answer product questions, and provide personalized recommendations. Successful associates promptly resolve customer concerns, ensuring exceptional client satisfaction. This role requires maintaining up-to-date product knowledge and upholding our store's high visual standards. Ultimately, the Sales Associate aims to deliver outstanding customer service while consistently achieving sales targets.

This is a full-time, Mall at Millenia in Orlando based position. Candidates must be available to work weekends and holidays.

Qualifications

• Proven work experience as a Retail Sales Associate, Sales Representative, or similar role.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Basic math skills.
• Track record of exceeding sales quotas.
• Hands-on experience with POS transactions.
• Familiarity with inventory procedures.
• Availability to work flexible shifts.
• A high school diploma is required; a college degree in sales, business, marketing, or a related field is a plus.
• Punctual, reliable, and driven to succeed.

Key Skills

• Embody the company’s core values.
• Maintain strong communication and interpersonal skills.
• Demonstrate a friendly, energetic personality with a customer service focus.
• Perform well under pressure and address complaints promptly and professionally.

Execution (KPIs)

• Deliver high levels of customer satisfaction through exceptional sales service.
• Consistently meet or exceed monthly, quarterly, and yearly sales goals.
• "Go the extra mile" to drive sales and enhance the customer experience.
• Actively engage with customers on the sales floor.
• Stay knowledgeable about products and confidently discuss available options.
• Accurately and efficiently process POS (point of sale) transactions.
• Build lasting relationships of trust with customers.
• Adhere to inventory control procedures and store policies.

OUR FORMULA:

We believe the principles that lead to success are the same in life and business. Our strategy is simple: we find people who align with our values and our cause, and we invite them to join us. Our success relies on every team member being 100% committed to our culture, which is built upon our core values, purpose, and niche.

CORE VALUES: Sacrifice for the Team - Be Coachable - Take Ownership - Be Honest - Cut No Corners

OUR PURPOSE: Uncompromising Artistry that Fuels and Inspires Freedom

OUR NICHE: Jewelry. Defiant Luxury. American Made.

Learn more about our story: https://nightriderjewelry.com/our-story

Due to the nature of our business, candidates must take a drug test and background check before employment.

Job Type: Full-time

Pay: $42,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Why are you interested in working for NightRider Jewelry?
• This position is expected to sell over $300,000 per year. Please describe your sales experience and how it would translate to this role.

Ability to Commute:

• Orlando, FL 32839 (Required)

Work Location: In person