Full-Time Testing Proctor

Job Summary

Under the guidance of the Testing Center Coordinator, the Full-Time Test Proctor serves as a lead resource for test administration within the CEI Testing Center. This role assists the Testing Center Coordinator in maintaining a secure and professional testing environment and is expected to possess the highest level of knowledge regarding testing procedures and software.

While this is not a supervisory role, this individual must be capable of acting as the primary subject matter expert on the testing floor and making independent decisions regarding testing irregularities or center operations when the Associate Director or Coordinator are unavailable.

• Affordable Health Plans: With three medical plan options, you can select healthcare coverage that best meets your needs. See rates here.
• Supporting Work-Life Balance: Earn sick leave with no accrual limit starting day one. Staff accrue vacation leave starting at 15 days a year with a tiered system (Faculty excluded from vacation leave).
• Retirement Savings: Faculty and exempt staff are enrolled in the Fidelity 401 (a)plan. Non-exempt or vested employees are enrolled in the PERSI base plan.
• Life Insurance: no-cost coverage for you and your dependents with the option to add more.
• Educational Savings: Significant tuition fee discounts for qualifying employees and their dependents.
• Exclusive Discounts: Enjoy local discounts on cell plans, movie tickets, gyms, and more.

Typical Job Functions

Test Administration & Center Operations

• Administer exams from various partners, including Pearson Vue, Certiport, ALEKS, ACCUPLACER, PSI, ATI, and future exam providers.

• Possess and maintain active certifications for all exams administered in the testing center; serve as the technical expert on exam software and launch procedures.

• Make independent judgment calls regarding testing floor issues or irregularities when the Coordinator or Director are unavailable.

• Proctor exams by actively monitoring candidate activity via physical observation and camera systems to ensure academic integrity.

• Perform secure check-in/check-out processes for candidates, verifying identification and eligibility.

• Close the Testing Center, ensuring all physical and digital security measures are engaged.

• Coordinate with the Disability Resource Center to ensure proper ADA accommodations are correctly implemented for individual test-takers.

• Accurately enter test scores into appropriate databases as required.

Support & Maintenance

• Collaborate with IT and Facilities to troubleshoot immediate testing equipment or software errors.

• Answer Testing Center phone and email inquiries with a high degree of professionalism and accuracy.

• Support the process of remote proctoring for exams taken from off-campus locations.

• Perform other job-related duties as assigned.

Minimum Qualifications

Education: Associate’s Degree or an equivalent combination of education and relevant experience.

Experience:

• One (1) year of experience with testing, accommodative testing, or proctoring in a post-secondary environment or Two (2) years of combined experience in a position that required ability in areas such as compliance with established procedures, delivery of customer service, handling confidential information, providing technological support, or documentation.

• Demonstrated proficiency in electronic databases, word processing, and testing software.

Incumbent must reside in Idaho (Currently CEI doesn’t sponsor H-1B Visas).

Additional Desired Qualifications

• Bachelor's degree from an accredited institution.

• Current certifications with major testing vendors (e.g., Pearson Vue Administrator).

• Strong organizational skills and the ability to manage multiple projects under deadlines.

• Knowledge of Idaho post-secondary education policies, FERPA regulations, and computer applications.

• Bilingual (Spanish).

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Physical Demands and Work Environment:
Sitting, standing or combination, walking, keyboarding, reaching overhead, pushing, pulling, lifting, carrying, gross manipulations (involves hands), squatting, stooping. Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.

On-site work is essential and regular predictable attendance is required. Employees may be required to work at occasional events and handle tasks outside of regular working hours.

Background Investigations:
Employment at College of Eastern Idaho will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. Please refer to Policy 225: Background Checks

EOE/ADA - Hiring is done without regard to race, color, religion, national origin, sex, age, or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations.

Link to Annual Security Report for CEI:https://www.cei.edu/students-right-know

College of Eastern Idaho (CEI) offers full-time employees a generous benefit package. For information about our medical, dental, vision, disability, and life insurance benefits please visit the Office of Group Insurance. Positions classified as non-exempt are offered retirement benefits administered through the Public Employee Retirement System of Idaho (PERSI); information may be found at: https:persi.idaho.gov.

Additional benefits include vacation, sick, and holiday leave; tuition benefits; and a selection of voluntary benefits.