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Functional Analyst (Coupa) – Washington, DC

About us

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Join us in driving growth and seizing new business opportunities.

Background

The primary responsibility of the Technology Services’ (TS) ERP Cloud Solution Delivery team is to maintain and support highly visible cloud systems, Workday, Adaptive Planning and Coupa.

We are seeking one Coupa Functional Analyst to augment the team.

The Contractor will provide support which includes troubleshooting Production issues, configuring Coupa application, performing end-to-end testing of integrations, reports, analytics and workflows. The Contractor would support the Production Coupa environment, future releases, and the development of new solutions and enhancements.

Role and Responsibilities

The candidate shall possess the knowledge and skills set forth in the Technical Services BOA, Section 3.13.2 for labor category Functional Analyst.

The candidate shall also demonstrate the below knowledge and experience:
The ability to configure, implement, test, and document solutions in Coupa application and analytics
Regression testing of the application and integrations for the Coupa releases
Excellent work ethic, communication and organizational skills
Possess experience with integrations between Coupa and finance applications.
Partnering with stakeholders to define needs, analyze business processes, and design, test, and implement system solutions
Configuring settings and approval hierarchies in Coupa to meet organizational requirements
Research and develop solutions for the integration issues between Coupa and the finance system
Managing Coupa updates, analyzing feature releases, and implementing new functionalities

Minimum Qualification

A bachelor’s degree in computer science or a related degree in the IT field or equivalent experience.

Preferred Qualification

Analyze user needs to determine functional and cross-functional requirements.
Performs functional allocation to identify required tasks and their interrelationships.
Identifies resources required for each task.
Provides daily supervision and direction to support staff.

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