The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career.
Overview & Responsibilities:
- Preforms or works directly with the public
- Greets families and guests
- Answers calls in a timely fashion from a multi-line phone system
- Cleans and maintains the preparation room and its supplies
- Processes and maintain at-need and pre-need case files
- Assists with embalming, dressing, cosmetizing, and casketing of the deceased
- Transfers deceased from place of death to funeral home and crematory
- Enters vital information into software systems
- Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
- Provides both standard and customized service materials
- Releases urns, service materials, personal property, and flags to families
- Updates list of family members to contact for information
- Responds to emails efficiently and timely
- Stocks and organize urns
- Places obituaries for families in the newspaper, social media, and website
- Responds and attends to inquiries as required
- Performs other duties assigned
Requirements & Qualifications:
- High school diploma or equivalent
- Currently enrolled in or have completed an accredited mortuary science program
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Self-motivated and energetic
- Strong verbal and written communication skills
- Caring, empathetic, and committed to providing best-in-class service to customers
- Sensitivity and knowledge of different philosophical systems and religions
- Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
- Valid state-issued driver's license with a clear driving record
Req Benefits:
What We Offer:
- Supportive Environment: Be part of a team that values collaboration, kindness, and mutual support.
- Meaningful Work: Make a difference in people's lives by providing a crucial service during their time of need and fostering strong community connections.
- Growth Opportunities: Access to professional development and career advancement within the funeral service industry.
- Competitive Compensation: We offer a competitive salary
Additional Details :
Who We Are:
We are a team of compassionate professionals serving families through funeral, cremation, and cemetery care. Our mission is simple: We bring ease and comfort to families during life's most difficult moments.
We believe in creating certainty through the uncertainty of life's end, and we do it by living our values-leading with compassion, building trust, and nurturing community so no one walks this journey alone.
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.