Furniture Design Consultant (Showroom & E-Commerce)

Are you a design-savvy sales professional who loves connecting with clients from coast to coast?

Grayson Living is a premier name in the luxury home furnishings industry. With showrooms in Beverly Hills and Orange County, and a massive national e-commerce presence, we are the destination for discerning clients seeking to elevate their living spaces.

We are seeking a Furniture & Design Consultant for our Santa Ana showroom. This is not a traditional retail role; it is a dynamic, hybrid opportunity. You will work with local clients in our beautiful showroom while simultaneously managing a high volume of digital clients from across the US via our e-commerce platform.

If you are a high-performer who thrives on building relationships with a diverse, nationwide clientele and have a passion for luxury interiors, we want to meet you.

Why You’ll Love This Role

• National Reach: Unlike traditional showrooms where you wait for foot traffic, our strong e-commerce component gives you access to customers from New York to California.
• Luxury Portfolio: Work with over 25,000+ curated styles and exclusive luxury brands.
• Entrepreneurial Growth: We encourage you to build your own personal brand and book of business, utilizing our vast digital tools to close sales remotely and in person.

The Role: Omni-Channel Sales & Design

You will act as a bridge between our physical showroom and our digital storefront. Your day will be a mix of high-touch in-person consultations and fast-paced digital sales.

• In-Store Consultation: Provide a "white-glove" experience to walk-in clients, guiding them through fabric selections, customization options, and floor planning.
• Digital Sales & E-Commerce: Actively engage with online inquiries via phone, email, and chat. You will convert web traffic into sales by creating quotes, sending payment links, and offering virtual design advice.
• Design Services: Utilize design tools to create mood boards and floor plans that help clients visualize our products in their homes.
• Relationship Building: Manage a robust pipeline of leads. You will follow up on quotes, resolve post-sale questions, and turn one-time buyers into lifelong clients.
• Showroom Excellence: Assist in maintaining the visual standards of the showroom, including merchandising, tagging, and inventory management of swatches and samples.

The Ideal Candidate

We are looking for someone who is as comfortable closing a sale over a Zoom call as they are face-to-face.

• Luxury Experience (Preferred): 2+ years of experience in luxury furniture sales, interior design, or high-end retail. You understand the nuances of selling premium products.
• Digital Fluency: You are tech-savvy. You are comfortable using CRMs, e-commerce backends, Google Suite, and video conferencing tools to drive business.
• Communication Skills: You have exceptional written and verbal etiquette. You can craft professional emails to high-net-worth clients and navigate complex customer service scenarios with grace.
• Design Eye: You have a genuine passion for interior design and keep up with current trends (a portfolio or ability to create mood boards is a plus).
• Reliability: Available to work 5 days a week, including Saturdays.

Compensation & Logistics

• Pay: Competitive Base Salary + Commission Structure.
• Location: Grayson Living - 1900 E 17th St. Santa Ana, CA 92705
• Showroom Hours: Monday - Saturday, 8:30 AM - 5:00 PM
• Schedule: 5 days a week, including Saturdays (as determined by management)

Job Type: Full-time

Pay: $52,000.00 - $76,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person