Game Operation Specialist-ARABIC

【Job Responsibilities】

1. Assist in executing operation strategies:

Support game community building, user activity improvement, and event rhythm execution according to operation plans;

Monitor server status to ensure a healthy and positive player environment;

Follow up on daily operations such as events, announcements, and gameplay guidance.

2. Coordinate and supervise overseas team members:

Track the daily work of the members and check execution quality;

Record, evaluate, and support their work performance, communication, and user feedback;

Provide timely guidance to ensure stable and high-quality output.

3. Server monitoring & data tracking:

Monitor key indicators such as activity, user trends, and community

Identify issues early (e.g., activity drops, user conflicts, VIP emotional risks) and report to supervisor;

Assist in compiling daily/weekly server health reports.

4. Player feedback collection:

Gather player suggestions, common issues, and feedback into internal reports;

Help summarize feedback from members and extract key issues;

Relay user experience pain points to product and related teams.

【Requirements】

1. Bachelor’s degree or above.

2. Minimum 2 years’ experience in the internet industry; experience in APP/game operations preferred.

3. English as a working language; Arabic as mother language.

4. Strong communication, coordination, and problem‑solving abilities; able to handle complex user issues.

5. Strong sense of responsibility and proactive working attitude.

6. Familiar with SLG gameplay and community ecosystem.