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Game Operations (Esports)
JOB_REQUIREMENTS
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Job Description
- Oversee esports operations across all aspects, including league operations, player/team management, marketing, sponsorship opportunities and other related areas.
- Manage vendors/event organizers (if any) to ensure smooth execution of tournaments and events.
- Execute league operations SOPs across tournaments, including adapting and enforcing global rulebooks, competitive formats, and scoring systems.
- Oversee live match operations and resolve disputes or escalations with professionalism and fairness.
- Serve as the primary point of contact for professional teams and players, fostering strong relationships and addressing their needs and concerns.
- Develop and implement policies for player conduct, ensuring adherence to league rules and professional standards.
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Collaborate with content and broadcast teams to align schedules, storylines, and on-air segments to enhance audience engagement.
- At least 1 year of working experience in esports operations, event management, or a related field.
- Willingness to work flexible hours, including evenings and weekends, as required by tournament schedules. This role may involve frequent regional travel to various countries for work-related assignments.
- Strong understanding of competitive integrity, player behavior policies, and dispute resolution.
- Detail-oriented, process-driven, and capable of managing multiple projects simultaneously.
- Familiar with esports rulesets, formats, and compliance frameworks from top titles (LoL, MLBB, PUBG, etc.).
- Good understanding of the Battle Royale genre and its competitive esports ecosystem.
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Strong problem-solving and crisis management skills during live events.
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