General Clerk III - Lakewood

Personnel Security

We are seeking a highly organized and detail-oriented General Clerk with Data Entry responsibilities to join our team. This role is crucial for maintaining the accuracy and efficiency of our administrative and data management operations. The successful candidate will perform a variety of administrative duties, handle critical data entry tasks, and ensure the smooth flow of information within the office while upholding the highest standards of confidentiality.

This is for an onsite position, but teleworking capabilities will remain flexible for emergency situations (such as events like inclement weather).

Key Responsibilities:

• Accurately input, update, and maintain information in computer systems, databases, and spreadsheets.

• Verify the precision and completeness of data by comparing it to source documents and other reference materials.

• Perform data validation checks to ensure consistency and integrity across all databases.

• Identify and resolve data entry issues such as missing or incomplete information and discrepancies.

• Ability to interact with professionally with various levels of personnel with varying experience.

• Review documents for grammar, formatting, plain language, and branding consistency, ensuring data integrity.

• Utilize Microsoft software proficiently to maintain and develop documents.

• Manage incoming and outgoing phone calls and emails.

• Coordinate shipping of materials.

• Prepare and distribute variety of reports ensuring submissions meet formatting expectations.

• Provide records management and filing support.

• Document and maintain standard operating procedures for repeatable work.

• Assist with on-boarding and off-boarding related duties.

• Meet all requirements for privacy and the management of government personnel information, including distribution controls, secure filing and disposal, and records retention and storage.

• Adhere to data privacy regulations and guidelines when handling sensitive or confidential information.

• Ensure data handling practices comply with legal requirements and organizational policies.

• Maintain current knowledge of and comply with organizational and department policies and procedures.

• Perform credentialing duties per federal laws and policy related to Homeland Security Presidential Directive 12, including scheduling badging appointments, enrolling and activating new employee/contractor badges, updating current employee/contractor information, and deactivating/destroying credentials.

• Maintain log of work assignments.

• Perform general administrative duties such as filing and scheduling appointments.

• Educate customers proactively about available services and resources.

Education and additional skills:

• High school diploma or General Educational Development (GED) equivalency.

• Microsoft Office 365, especially Word and Excel

• Proven experience in data entry or a related administrative role.

• Strong attention to detail and a high level of accuracy.

• Excellent communication skills, both written and verbal.

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• Strong organizational and time-management skills.

• Demonstrated ability to handle sensitive and confidential information with discretion.

• Problem-solving skills to identify and resolve data entry issues.

• Ability to work independently and as part of a team.

Preferred Qualifications:

• Familiarity with database systems.

• Experience with government administrative processes.