General LAB Support Hardware Engineer

Responsibilities

• Support a variety of project needs such as hardware, racks, networks, infrastructure, racking systems, and power distribution.
• Support server racks, network connections, and infrastructure problems, maintenance, and management. (SharePoint, VMs, scripts).
• Train and guide teams on R&D programs and processes.
• Support OS updates, Firmware upgrades (in-band or out-of-band)
• Support project execution by checking and testing equipment and configurations according to program requirements.
• Support liquid cooling solutions and monitoring
• Solve and support projects (OU creation / Group Policy / MECM / Image builds / Maintenance Automation / Monitoring Automation, Debug and Solutions.
• Work to improve and meet system operation, capacity, and new capability needs.
• Join and lead meetings with project and Lab Support teams.

Qualifications

• Master's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 3+ years technical engineering experience
  • OR Bachelor's Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years technical engineering experience
  • OR equivalent experience.
• 5+ years of experience in Technical operations related to Server System architecture that includes server functionality, network requirements and management, mechanical and electrical specification application, and software & firmware application in engineering labs or datacenter environments and/or data center operations.

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

• Experience with Rack and stack of servers and kit to cabinets.
• Physical installation and/or removal of equipment within the Data Center or Intermediary Data Facilities.
• Experience Liquid loop preparing and assembly
• Background with system level qualification, validation, I/O interconnect, PCIE high speed data switches.
• Solve and support projects (OU creation / Group Policy / MECM / Image builds / Maintenance Automation / Monitoring Automation, Debug and Solutions.
• Experience with VM manipulation and PowerShell scripting
• Experience with lab test equipment setups for signal measurement using oscilloscopes and the capability to read and interpret schematic diagrams.
• Good written and verbal communication & organization skills.
• Ability to work well independently and on a team. A collaborative spirit and a growth mindset.
• Customer and results oriented with attention to security, quality, safety, and details.
• Motivated to continuously learn and improve existing solutions.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.