General Manager

The Inchcolm Hotel, 73 Wickham Terrace, Spring Hill, Queensland, Australia

The Inchcolm is part of Ode Hotels, a boutique luxury collection of heritage style hotels proudly operating under EVT. Being part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to create wow factor moments that leave a lasting impression, you've come to the right place.

About EVT

As market leading experience creators, we bring to life some of the most recognisable brands in entertainment, ventures and travel. Our portfolio includes:

• 140+ entertainment experiences such as Event Cinemas & Moonlight Cinemas
• 150 award winning restaurants and bars
• 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection, Thredbo and more
• A $2.3B property and hotel management portfolio

About Ode Hotels & The Inchcolm

Ode Hotels is a curated collection of boutique luxury properties that celebrate character, heritage and locally immersive experiences. Each hotel delivers its own distinct personality, while sharing a collective commitment to design, service, storytelling and commercial performance.

The Inchcolm embodies this philosophy perfectly, elevated, intimate, and unapologetically individual. It blends luxury, urban sophistication and social vibrancy to create an unforgettable guest experience.

About the Role

As General Manager, you'll be the chief host, brand ambassador, experience creator, and Daymaker of your property. You'll lead with presence, visibility, and approachability-especially during peak periods-ensuring smooth operations and meaningful impact on guests, team members, and the local community. You'll champion our people brand, ELEVATE, driving a culture of empowerment, possibilities, and community while delivering on our commercial goals.

Key Responsibilities

• Align all operations with EVT's Vision, Goals, Purpose and Values
• Lead a high performing team culture focused on engagement, development and retention
• Deliver exceptional customer service and elevate guest experiences
• Drive revenue growth ahead of market, with a focus on rooms and occupancy
• Maximise profitability through cost control and strategic pricing
• Champion innovation in revenue generation and cost saving initiatives
• Apply strategic sales leadership across customer acquisition and management
• Ensure robust internal controls for financial, stock and security management
• Interpret and act on budgets, forecasts and P&L reports
• Build strong relationships with customers, owners, suppliers, community and the EVT Group
• Respond proactively to feedback across digital and in person channels
• Uphold EVT's Code of Ethics, CSR commitments and Work Health & Safety standards

Skills & Experience

• Proven experience as a General Manager in the hotel or hospitality industry
• Strong commercial acumen and entrepreneurial mindset
• Exceptional leadership and team development capabilities
• Deep understanding of financial management and operational excellence
• Ability to innovate, influence and drive change
• Passion for creating memorable guest experiences and building community

Benefits & Perks

• Incredible team member discounts from your first day on the job.
• 50% off stays at EVT hotels - Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapidcareer growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company

Join The Inchcolm and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.