General Manager

Key Responsibilities
1. Strategic Leadership & Business Growth

• Develop and execute strategic plans to achieve business targets and market expansion.
• Identify new service lines, regional opportunities, and business partnerships.
• Drive growth in UAE and KSA markets, especially in company formation and corporate services.

2. Operations & Process Management

• Oversee daily corporate services, business setup operations, and client service delivery.
• Improve and standardize internal processes for efficiency and compliance.
• Set up performance KPIs and ensure smooth coordination between departments.

3. Financial & Performance Management

• Prepare annual budgets, forecasts, and revenue targets.
• Monitor P&L, reduce operational costs, and maximize profitability.
• Ensure financial reporting accuracy and adherence to company policies.

4. Team Leadership & HR Responsibilities

• Lead, train, and motivate teams across Sales, PRO, Operations, and Accounts.
• Conduct performance appraisals, ensure KPI alignment, and handle staff development.
• Oversee recruitment and implement a strong organizational structure.

5. Client Relationship & Service Excellence

• Ensure high-level satisfaction for corporate clients seeking UAE/KSA company registration.
• Handle escalated client issues and provide timely resolutions.
• Maintain strong professional relationships with clients, partners, and government entities.

6. Compliance & Government Liaison

• Ensure all procedures comply with UAE Free Zones, DED, MOFA, KSA MISA/MOCI requirements.
• Oversee documentation, approvals, and legal compliance for business setup.
• Maintain strong relationships with government authorities.

7. Marketing, Sales & Brand Support

• Work with the marketing team to design growth-focused strategies.
• Approve campaigns, online ads, and brand activities to strengthen market presence.
• Support sales teams with strategy, pricing decisions, and client conversions.

8. Reporting & Communication

• Prepare weekly, monthly, and quarterly reports for top management.
• Conduct internal meetings and communicate strategic objectives to the team.
• Represent the company in exhibitions, conferences, and partnerships.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).
• Minimum 5–10 years of experience in General Management, preferably in:
• Business consulting
• Company formation
• Corporate services
• PRO/government liaison
• Strong understanding of UAE business setup procedures.
• Exceptional leadership and people-management skills.
• Strong financial acumen and experience managing P&L.
• Excellent communication, presentation, and negotiation skills.
• Ability to work under pressure and deliver measurable results.

Key Competencies

• Strategic thinking
• Problem-solving and decision-making
• Team leadership
• Business development mindset
• Government process knowledge (UAE)
• Client relationship management
• Process improvement

Job Type: Full-time

Pay: AED10,000.00 - AED12,000.00 per month

Experience:

• Business setup industry : 5 years (Required)