General Manager

General Manager

Job Type: Full-Time, Exempt

Base Salary: $70,000 - $74,000 depending on experience

We're all about classic arcade games, craft beer (tap fresh, no cans or bottles), and loud fun. We built it this way.

Barcade® is hands-on by design. Since opening our first location in an old metal shop in Williamsburg, Brooklyn in 2004, we’ve grown to nine locations across six states, all still owned and operated by the original co-founders.

General Manager: What You’ll Do

At Barcade, the General Manager leads a single location as both an operator and a people leader. This role owns the full guest and team experience from service flow and staffing to standards, compliance, and financial performance. Our GMs are visible, engaged, and hands-on, setting the tone on the floor while ensuring the business runs smoothly behind the scenes. You’ll be trusted to make decisions, lead a diverse team, and uphold the culture and standards that have defined Barcade since day one.

Job Snapshot:

• Lead the day-to-day operations across bar, kitchen, arcade, and facilities
• Set clear standardsand hold staff accountablefor service, safety, cleanliness, and hospitality
• Hire, train, schedule, and develop managers and hourly staff across FOH and BOH
• Be a visible, hands-on leader during peak service, adjusting staffing and support in real time
• Own the guest experience, addressing concerns professionally and ensuring a consistent, welcoming 21+ environment
• Ensure compliance with health, liquor, labor, and safety regulationsat all times
• Oversee inventory, ordering, and cost control for beer, liquor, food, supplies, and merchandise
• Review invoices, manage labor and scheduling, andsubmitaccuratereports and payroll inputs on time
• Partner with Operations, HR, Events, and Ownership to execute company standards and initiatives
• Coordinate staffing and setup for private events, parties, and large groups
• Communicate clearly and consistently with your team through pre-shifts, feedback, and follow-up
• Stay calm under pressure and adapt quickly to callouts, volume spikes, equipment issues, or service disruptions

What You’ll Need to Succeed

• 5+ years of hospitality management experience in a high-volume bar or restaurant.
• Bonus points for experience in an arcade bar, brewpub, or entertainment-driven hospitality concept
• Proven experience leading teams across FOH and BOH
• Strong knowledge of bar service, responsible alcohol service, and guest recovery
• Experience coaching performance, addressing issues, and documenting corrective action
• Comfort using POS systems, scheduling tools, and operational reports
• Working knowledge of health, liquor, and labor compliance requirements
• Exposure to multi-unit operations or centralized Ops/HR/Finance support
• Event staffing or private party coordination experience
• Familiarity with labor budgets, cost controls, or inventory systems
• Basic comfort troubleshooting bar, draft, or arcade-related equipment
• Availability to work nights, weekends, holidays, and peak service periods
• Ability to remain on your feet for extended shifts and move throughout a busy, dynamic environment
• Ability to lift and maneuver supplies and stock (up to approximately 50lbs)
• TIPS and CBS certification (or ability to obtain within 90 days)

The Original Arcade Bar

Barcade® is the originator of the arcade bar concept and the largest operator of arcade bars in the United States. Barcade locations feature 40 to 75 video games and pinball machines mostly from the classic period of the 1980s as well as 24 American craft beers on draft. In addition to beer, Barcade locations offer a full bar with craft spirits and cocktails and creative variations on classic pub food. All Barcade locations are certified green by the Green Restaurant Association, a national non-profit organization that recognizes and certifies environmentally responsible restaurant and bar operations.

Barcade is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team and do not discriminate based on race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other protected category under applicable law. Barcade participates in E-Verify to confirm the identity and employment eligibility of all new hires. All employment offers are contingent upon the successful completion of Form I-9 and E-Verify verification.