General Manager

Description:

Black Hills Exteriors is a leading residential exterior contractor specializing in roofing, siding, and exterior remodeling services. As part of the Omnia Exterior Solutions platform, Black Hills combines local market expertise with the operational strength and strategic backing of a fast-growing, private equity-supported organization.

We are seeking a results-driven General Manager to lead and scale our regional operations.

The General Manager will have full P&L responsibility for a residential exterior business generating $15M+ in annual revenue, with clear expectations of driving 15%+ year-over-year growth.

This leader will oversee all aspects of operations, revenue performance, team development, financial management, and strategic expansion. The ideal candidate brings deep experience in Direct-to-Consumer (D2C) home services, particularly in roofing and insurance-based replacement models.

Key Responsibilities:

Revenue & Growth Leadership

• Drive annual revenue growth exceeding 15%.
• Expand market presence and evaluate new geographic opportunities.
• Develop and execute strategic growth initiatives.
• Strengthen both retail and insurance-based sales channels.

Operational Excellence

• Oversee day-to-day operations, including project management and production.
• Ensure safe, high-quality project delivery on time and within budget.
• Establish measurable performance standards across all departments.
• Implement and refine operational processes to increase efficiency.

Financial Management

• Maintain full P&L accountability.
• Develop and manage annual budgets and financial forecasts.
• Enforce fiscal discipline and cost management strategies.
• Oversee reporting, financial controls, and compliance.

Team & Culture Development

• Recruit, develop, and retain high-performing leaders and sales teams.
• Build succession plans and leadership bench strength.
• Promote a culture of accountability, collaboration, and performance.
• Align teams with company vision and strategic objectives.

Market & Stakeholder Relations

• Build and maintain strong relationships with customers, vendors, and subcontractors.
• Represent the company within the local market and broader industry.
• Ensure legal, regulatory, and safety compliance.

Requirements:

Qualifications

• 10+ years of leadership experience in D2C home services
• Demonstrated success leading exterior home improvement businesses (roofing preferred).
• Proven history of achieving sustained revenue growth (15%+ annually).
• Experience in insurance restoration and retail roofing sales models.
• Experience launching new sites or expanding into greenfield markets.
• Strong financial acumen with P&L ownership experience.
• Exceptional team leadership and talent development skills.
• Excellent communication and strategic planning capabilities.

Compensation

• Competitive executive compensation package (base salary + performance-based incentives).
• Leadership opportunity within a growing, PE-backed platform.
• Professional development and growth opportunities.
• Comprehensive benefits package.