Position: Pizza Hut Restaurant General Manager (RGM)
Job Summary:
Reports to District Manager –
Drive the Financial and Operational Performance for Your Store by Empowering and Engaging Your Team to Grow Each Day. Create a Culture That Aligns with Tasty Hut, LLC Core Values and Ensures Operational Excellence.
Pay Rate(If Applicable):
Duties/Responsibilities
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Oversee All Staff and Operations in Your Restaurant with an Entrepreneurial Mindset
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Hire, Train, Build a Bench of Shift Leaders and Team Members in Restaurant
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Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
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Maintain Excellent Customer Service Standards
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Enforce and Follow Pizza Hut Service Principals
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(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
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Responsible for Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
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Ensure All Teams Members Have the Tools and Knowledge Necessary for Success
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Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community
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Develop a Store Team that Has High Customer Satisfaction Results
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Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
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(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
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Work with District Manager to Keep Facility Up to Standard and in Good Repair
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Responsible for Restaurant P&L Management
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Evaluate and Improve Operational and Financial Performance of Restaurant
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Communicate Company Initiatives and Programs to Restaurant Teams
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Own the Career Development and Performance Management Process for Restaurant Team (MSM)
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Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
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Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Store Teams
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Compliant with All Laws and Regulations
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Ensures a Safe Work Environment is Provided in Restaurant
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Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
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Demonstrate Trade Area Knowledge
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Manage and Maintain Positive Vendor Relationships
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Brand Steward for Pizza Hut Brand
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Maintain Restaurant Calendar
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Manages and adheres to Tasty Hut, LLC Handbook and Policies
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Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
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Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
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Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
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Other Duties as Assigned
Training/Requirements.
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Be A Customer Maniac! - All Roles
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ServSafe Certified
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Lead On! Shift Leader
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MSM Course 10
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Proficient at Microsoft Office
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Lead On! General Manager and Computer basics
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Reliable Transportation
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Communicate, Give Feedback
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Valid Driver's License and Car Insurance Required
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Adhere to GM Schedule Requirements (Peak Hours)
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Motor Vehicle Record Check