General Manager

Company Overview

An established hospitality management company is seeking an experienced, dynamic, hands-on leader with a passion for hospitality. The ideal candidate is adaptable, energetic, and goal-driven with a proven track record in hotel management.

Position Summary

The General Manager will oversee all aspects of hotel operations for a property located in Mobile, Alabama. This leader will be responsible for driving revenue, controlling expenses, ensuring exceptional guest experiences, maintaining brand standards, and developing a strong service-focused team culture.

The ideal candidate is highly operational, hands-on, organized, and experienced in managing hotel teams in a fast-paced environment.

Key Responsibilities Operations Management

• Direct and oversee all hotel operations including front office, housekeeping, maintenance, sales, and guest services.
• Ensure compliance with company policies, brand standards, and operational procedures.
• Maintain exceptional cleanliness, service quality, and property presentation.
• Conduct regular property inspections to ensure operational excellence.
• Respond promptly and professionally to guest concerns and operational challenges.
• Maintain a strong visible presence throughout the property.

Financial Performance

• Manage hotel budgets, forecasting, labor controls, and financial reporting.
• Drive RevPAR, ADR, occupancy, and overall hotel profitability.
• Monitor expenses and identify opportunities for cost control and operational efficiencies.
• Analyze weekly and monthly financial performance metrics.
• Ensure accurate cash handling, invoicing, and financial compliance.

Leadership & Team Development

• Recruit, hire, train, coach, and develop hotel staff.
• Foster a positive, accountable, and service-oriented culture.
• Conduct performance evaluations and ongoing employee development.
• Lead daily stand-up meetings and departmental communication.
• Ensure proper scheduling and labor management.
• Promote employee engagement and retention.

Guest Experience

• Ensure outstanding guest satisfaction and service recovery.
• Monitor online reviews and guest feedback platforms.
• Implement service improvement initiatives when needed.

Sales & Community Engagement

• Support local sales initiatives and business development efforts.
• Build relationships with local businesses, corporate accounts, and travel partners.
• Assist with occupancy strategies and market penetration.
• Collaborate with revenue management and sales teams to maximize performance.

Property Maintenance & Safety

• Ensure the property is properly maintained and compliant with safety standards.
• Coordinate preventative maintenance programs.
• Maintain compliance with OSHA, health, safety, and fire regulations.
• Oversee vendor relationships and service contracts.

Qualifications

• Minimum 3–5 years of hotel management experience as a General Manager or Assistant General Manager.
• Strong leadership, communication, and organizational skills.
• Proven ability to drive financial results and guest satisfaction.
• Experience with hotel PMS systems and hotel reporting tools.
• Ability to lead by example in a hands-on operational environment.
• Strong problem-solving and decision-making abilities.
• Flexible schedule including nights, weekends, and holidays as needed.

Preferred Background

• Select Service Hotels
• Limited Service Hotels
• Midscale or Upscale Hotel Experience
• Branded hotel experience preferred

Compensation & Benefits

• Health, dental, and vision insurance
• Paid time off
• Professional development opportunities
• Growth potential within the organization

Ideal Candidate Profile

The ideal candidate is:

• Hands-on and operationally strong
• Guest-focused and team-oriented
• Financially driven
• Organized and adaptable
• Comfortable working in an entrepreneurial environment
• Passionate about hospitality and people leadership

Location

Mobile, Alabama

Mobile offers a growing hospitality market, strong business travel demand, and a vibrant Gulf Coast culture, making it an excellent opportunity for an experienced hotel leader looking to make an impact.

Apply Today

If you are a passionate hospitality professional with a proven track record of operational success, we encourage you to apply.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person